There are newer employer reviews for Chase

 

SSA job sucks

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales and Service Associate in Chicago, IL
Current Employee - Sales and Service Associate in Chicago, IL

I have been working at Chase

Pros

Learn a lot about financial products. Stay busy all day. Better pay than teller positions. Experience opening accounts. Better than unemployment.

Cons

Reviews are subjective. SSA's do not have a objectionable system for performance reviews or for promotion. Lowered incentive pay 4 times in two years without increase in base salary. Basically you're a receptionist.

Advice to ManagementAdvice

Employees should earn more, not less, as they grow with the company. Focus more on customer service. Improve the quality of telephone banking representatives.

Doesn't Recommend
Approves of CEO

2389 Other Employee Reviews for Chase (View Most Recent)

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  1. 1 person found this helpful  

    Lame Company with Lamer Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Personal Banker in Livonia, MI
    Former Employee - Personal Banker in Livonia, MI

    I worked at Chase

    Pros

    Good for learning about the banking biz

    Cons

    Morning huddles are stupid, they constantly remind you of the goal and are obnoxious. Few people speed it up to get people in and out they just want to sell them credit cards and extra products.

    Advice to ManagementAdvice

    get with it and provide good customer service

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Experience at Chase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Licensed Personal Banker in Sugar Land, TX
    Former Employee - Licensed Personal Banker in Sugar Land, TX

    I worked at Chase

    Pros

    Bankers hours good for work/life balance
    Health/Dental/Vision good
    Give you paid time to study and pass Series 6, Series 63, and Group 1 Life/Health & Accidental Insurance Licenses after hired

    Cons

    Company does NOT put customers first in terms of management policies
    Disconnect between training/management and real-life applications
    Stopped matching 401k for a while
    During time I was there, yearly bonuses ranged between $800 - $2000
    NO room for salary increase; was there for 3 annual reviews and no one every recieved salary increase

    Advice to ManagementAdvice

    Re-align policies to put customers first
    Actually put yourself in front line shoes for a week and see how training policies are NOT realistic during normal working day.
    Give the ability for raises with good performance.

    Doesn't Recommend
    Approves of CEO
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