There are newer employer reviews for Chase
There are newer employer reviews for Chase

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SSA job sucks

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales and Service Associate in Chicago, IL
Current Employee - Sales and Service Associate in Chicago, IL

I have been working at Chase

Doesn't Recommend
Approves of CEO
Doesn't Recommend
Approves of CEO

Pros

Learn a lot about financial products. Stay busy all day. Better pay than teller positions. Experience opening accounts. Better than unemployment.

Cons

Reviews are subjective. SSA's do not have a objectionable system for performance reviews or for promotion. Lowered incentive pay 4 times in two years without increase in base salary. Basically you're a receptionist.

Advice to Management

Employees should earn more, not less, as they grow with the company. Focus more on customer service. Improve the quality of telephone banking representatives.

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  1. Helpful (1)

    Credit Card Customer Service Rep.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Westerville, OH
    Former Employee - Customer Service Representative in Westerville, OH

    I worked at Chase

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    benefits close to home award employees for minor accomplishments

    Cons

    pay gloomy call center environment tough to move up out of customer service position they care more about short call times than about taking care of the customer

    Advice to Management

    Reward the good employees with promotions regardless of their odd statistical phone evaluations. Did not enjoy having every phone call listened to by managers.


  2. Chase Personal Banker Feedback

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Dallas, TX
    Current Employee - Personal Banker in Dallas, TX

    I have been working at Chase

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great management and focus on growing organically. They will identify the good talent and try to develop them into leaders.

    Cons

    Constantly changing, although unable to tell if it is industry wide or localized. Somewhat uncompetitive with smaller banks. Finally, severely challenged underwriter...we can't all be perfect.

    Advice to Management

    Loosen up the compensation plan and allow the hard working bankers to make more. No point in capping compensation for the bankers who are consistently finding and closing large deals whether investments or loans.


There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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