Pros

Excellent product - and in demand. Many terrific lower and mid level employees who did their best...

Cons

Delegating to, and trusting of, employees would have taken this company a lot further. Micro management from the top holds everyone back.
Management would change comp plans halfway through the year. Desire to cap pay and expenses after the fact.

Advice to Senior Management

Management don't trust employees. Micro control from the top. This needs work.