Check 'n Go

www.checkngo.com
There are newer employer reviews for Check 'n Go

 

cheap company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Check 'n Go full-time (more than a year)

Pros

lack of supervision and slow work days

Cons

everything else is subpar at best

Advice to ManagementAdvice

pay a livable wage and reimburse our gas

Doesn't Recommend
Negative Outlook
Disapproves of CEO

83 Other Employee Reviews for Check 'n Go (View Most Recent)

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  1. 2 people found this helpful  

    Terrible benefits for Customer Service Reps. Awful micromanagement and not worth the pay for all the work you do!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Check 'n Go part-time (more than 3 years)

    Pros

    Developing customer relationships is the only PRO!

    Cons

    incredibility low pay rate, virtually little training before being thrown inside of a store ALONE, NO FULL TIME CUSTOMER SERVICE REPS ALLOWED!, NO mileage reimbursement, IMPOSSIBLE GROWTH TARGETS!, too many product offerings (Netspend, Check Cashing, Title Loans, Payday Loans), NO LUNCH BREAKS!

    Advice to ManagementAdvice

    UPPER MANAGEMENT needs to understand that by offering part-time positions for VERY LITTLE PAY is absurd!! Also, not offering FULL TIME customer service rep positions is insulting! This company makes a lot of money and need to reconsider the starting pay for employees. This company, from doing my own research in inquiring about jobs from other loan companies, is so below average that they LAUGH when i tell them how much reps, like myself, get paid. I have been with this company for a very long time and have only gotten an .80 cent raise for many years of service (over 3 years)!!! Micromanaging does nothing but make our job more stressful than it already is and by FORCING us to loan to individuals that we KNOW will not be able to afford the loan (because we must give them the MAXIMUM APPROVED AMOUNT)is sickening!! District managers are a joke, especially since they cannot run an entire store on their own without asking for help from a store manager at a different location or a CSR, whom you pay so LITTLE!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    Run, don't walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Director of Operations in Saint Louis, MO
    Former Employee - District Director of Operations in Saint Louis, MO

    I worked at Check 'n Go full-time (more than a year)

    Pros

    Decent pay, Sundays off, casual dress code, office from home. Health insurance expensive, but actually decent. Plenty of work to keep you busy.

    Cons

    Where do I start? This job is a nightmare, high stress. There are no boundaries between work/home. You will constantly be looking behind your back and worrying about things beyond your control. One bad month and you will be writing up good employees. Two bad months and you better replace them. And, guess what? That's how your boss operates too. I hope you like fire drills, drop everything for someone else's poor planning (most likely your boss). Integrity? Yours will be questioned daily as your boss is telling you to do unethical things. I can promise you two things working here: you will work so many hours that the compensation actually sucks, and eventually you will be fired (unless you are smart enough to find a real job before that happens.) My last bit of as advice- if you are so desperate to take this job DO NOT put check n go on your resume, use parent company name. WAY less embarrassing. Haha cause You will need to update your resume after you start working here!

    Advice to ManagementAdvice

    Fire them all. This company is making money hand over fist, but treating field like dogs. Set realistic goals and create a culture of accomplishment not 'accountability.' And this do called 'marketing' is stupidity. I have never heard of a customer being happy to find your flier on their car lol.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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