Cheesecake Factory

www.thecheesecakefactory.com
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There are newer employer reviews for Cheesecake Factory

 

A very interesting experience, I understand why it is so successful and why I don't like working for big conglomerates.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Server in San Francisco, CA
Former Employee - Server in San Francisco, CA

I worked at Cheesecake Factory

Pros

Easy to get time off since there is so much staff, it's easy to pick up and drop shifts as you like.
A beautiful view if you work on the terrace outside, which is a luxury because most restaurant jobs don't have options to be outdoors let alone with nice views. Good tips and international cliental, relatively fair management depending on who is on deck.

Cons

Very cliquey, with over 100 servers it starts to become a bit like high school and it tends to get a bit incestuous with all the staff members. Many other servers had attitude and often seemed to hate their job, this type of environment rubs off even if I didn't initially dislike it. Uniform is ridiculous and annoying.

Advice to ManagementAdvice

Get employee feedback more often and make the break room more welcoming, encourage the staff to become closer as a team.

Doesn't Recommend
Disapproves of CEO

513 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1.  

    For the most part a good team, the company has good structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Cheesecake Factory

    Pros

    They have a really good training program, the food's really good, and the schedule is pretty flexible. If you work hard and don't rub anyone the wrong way, the managers pretty much let you do your thing.

    Cons

    Some of the managers can be real a-holes on power trips. They're supposed to be the rock when things go down, but a lot of them panic more than you do.

    Advice to ManagementAdvice

    Calm down, be fair, have fun. It's okay to say you don't know the answer once in a while, instead of acting like you do and giving out wrong information.

    Recommends
    Approves of CEO
  2.  

    Better then most places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sever in Austin, TX
    Current Employee - Sever in Austin, TX

    I have been working at Cheesecake Factory

    Pros

    Easy money , flexible days to work , free food !

    Cons

    Fellow employees complain a lot , and are a bit lazy ! I feel all states should pay min wage at the min , I don't agree with the 2.13 an hour in some states ! Company makes servers try to push cheesecake on guests . I feel if people want cheesecake they know we have it !

    Advice to ManagementAdvice

    Trust in your employees more to do the job before flying off at the handle , if people want desert they will order it !

    Recommends
    No opinion of CEO
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