There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Great environment, not very great hours...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Hostess in Houston, TX
Current Employee - Hostess in Houston, TX

I have been working at Cheesecake Factory part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Awesome environment, a lot of teamwork, managers work with your schedule, hotschedules!, decent hourly pay, pretty laid back management.

Cons

Asked for more hours, but unfortunately, never got them. Sometimes I would get only 3 hour shifts, which i thought was a little ridiculous.

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  1. Helpful (1)

    Great

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Jacksonville, FL
    Current Employee - Server in Jacksonville, FL

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great schedule flexibility and money compared to other restaurants around the city. The place is huge so you can usually get in our out of shifts if you need to, and it stays busy enough that you can make good consistent money (for serving tables).

    Cons

    The Cheesecake Factory unfortunately attracts some extremely undesirable clientele, especially on the weekends. You can see some really really low tip percentages, but usually those shifts come with really high sales, so at the end of the night you still make a good amount of money, but it can be really brutal at times. It's not a place where you do $500 in sales and have a 25% tip percentage, more like $1800 in sales with a 12% tip percentage. Also, the tip out is a total of 4.5% of your sales, which is a bit higher than most places, however in that restaurant you really rely on the help of the rest of your team.

    Advice to Management

    Try to focus more on individual praise. Any time someone does something bad everyone finds out one way or another, but there is not a lot of focus on individual praise. A lot of times the positive feedback is in the form of "hey guys great shift last night" or whatever, instead of pointing people out for great individual performances.


  2. Waiting Tables... The Corporate Way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in King of Prussia, PA
    Former Employee - Food Server in King of Prussia, PA

    I worked at Cheesecake Factory full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The money, when it's busy, is quite good. They also don't expect to reinvent the food-service wheel.

    Cons

    It's a corporate restaurant, with all the pitfalls that go along with it.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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