There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Helpful (1)

A great fast paced company to be a part of with high standards

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Food Server in Pleasanton, CA
Current Employee - Food Server in Pleasanton, CA

I have been working at Cheesecake Factory part-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Very team oriented. The managers are very helpful and driven. There are a lot of shifts to work. The money is great. If full-time there are really good health benefits offered. Flexible scheduling, and short shifts make it a great job for a full-time student. Always busy.

Cons

Because of the fast pace management doesn't have time to take care of staff at times. Hosts regularly seat all tables at the same time. If full-time servers are very overworked and burned out. Weekends must be worked as well as holidays. Shifts can go really late at night.

Advice to Management

Change the rules as far as seating a server all tables at once. This rule can really hurt the server and cause them to be overworked, as well as risk hurting the guest experience. Breaker and food-running shifts should pay better. There should be more food-runners scheduled each shift. Work life balance is a huge problem. Management doesn't care at all about work life balance.

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  1. Helpful (1)

    Server, Designated Trainer at the Cheese

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fairfax, VA
    Current Employee - Server in Fairfax, VA

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people employed by the company are friendly and all work as a team

    Cons

    The company is not interested in taking care of its employees, low pay and long hours

    Advice to Management

    The company needs to listen when their employees fill out their surveys and respond accordingly


  2. Great environment, not very great hours...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Houston, TX
    Current Employee - Hostess in Houston, TX

    I have been working at Cheesecake Factory part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome environment, a lot of teamwork, managers work with your schedule, hotschedules!, decent hourly pay, pretty laid back management.

    Cons

    Asked for more hours, but unfortunately, never got them. Sometimes I would get only 3 hour shifts, which i thought was a little ridiculous.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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