There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Bakery

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Baker in San Jose, CA
Current Employee - Baker in San Jose, CA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Cheesecake Factory full-time (Less than a year)

Pros

Good people to work with and better chances of moving up

Cons

Work too hard for little pay

Advice to Management

none at the moment

Other Employee Reviews for Cheesecake Factory

  1. Helpful (1)

    A great fast paced company to be a part of with high standards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Pleasanton, CA
    Current Employee - Food Server in Pleasanton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory part-time (More than 5 years)

    Pros

    Very team oriented. The managers are very helpful and driven. There are a lot of shifts to work. The money is great. If full-time there are really good health benefits offered. Flexible scheduling, and short shifts make it a great job for a full-time student. Always busy.

    Cons

    Because of the fast pace management doesn't have time to take care of staff at times. Hosts regularly seat all tables at the same time. If full-time servers are very overworked and burned out. Weekends must be worked as well as holidays. Shifts can go really late at night.

    Advice to Management

    Change the rules as far as seating a server all tables at once. This rule can really hurt the server and cause them to be overworked, as well as risk hurting the guest experience. Breaker and food-running shifts should pay better. There should be more food-runners scheduled each shift. Work life balance is a huge problem. Management doesn't care at all about work life balance.


  2. Helpful (2)

    Loads of fuss and no money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Chicago, IL
    Former Employee - Server in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Cheesecake Factory part-time (Less than a year)

    Pros

    - Relatively good food; - Good name keeps restaurant busy; - Excellent location; - Excellent scheduling system

    Cons

    - Customers who get attracted by Cheesecake Brand don't tip well and you have to pay off a lot of your tips to runners/bussers, when your sales volume is high and tip % low it really feels you spent your time sweating for nothing. - Most customers are rude and overly fussy, loads of drama queens who only want to get an item off their check. - Managers do not care about doing even simple tasks that can lead to more customer satisfaction, they only care to look good in front of someone who is making a mistake by correcting it inappropriately.

    Advice to Management

    - Send the whole team of managers in Chicago location to the proper management school one by one and make sure they do not return unless they pass 90% including practicals.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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