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Helpful (1)

Know your job and worth.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Food Server in Sherman Oaks, CA
Former Employee - Food Server in Sherman Oaks, CA

I worked at Cheesecake Factory part-time (More than 8 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

From a server/trainer perspective: If you know all aspects of your job, e.g. better than a general description for food items, drinks, etc; do running sidework, run food and never have guest complaints or cash/credit card discrepancy--you will generally have great shifts.

Cons

Sometimes you need to be on a manager's short list to get proper credit/attention.

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  1. Dream Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Phoenix, AZ
    Current Employee - Food Server in Phoenix, AZ

    I have been working at Cheesecake Factory full-time (More than 3 years)

    Pros

    Flexible work schedule, amazing menu, rigorous training and development program, excellent opportunities for advancement and career growth.

    Cons

    Getting fat. Sometimes the guests are scamming for free meals/ drinks.

    Advice to Management

    The best part of coming to work is knowing I'm supported by a fantastic team of managers and staff. There should be a way for you to see just which managers are contributing and which ones are actually getting in the way of the mission. Over time, those managers weed themselves out, but waiting for that to happen is causing guest relations to go down in flames.


  2. The Company in a whole is worth the daily grind.

    • Career Opportunities
    Current Employee - Food Server in White Plains, NY
    Current Employee - Food Server in White Plains, NY

    I have been working at Cheesecake Factory part-time (More than 3 years)

    Pros

    Teamwork enviroment. Beautiful Restaurant, quality food being served.

    Cons

    When things go wrong it can create a downward spiral effect from the kitchen, bakery, bar and restaurant.

    Advice to Management

    The sign of a great manager is to motivate staff to want to do their job, and do it well. Staff alignment before each shift I believe should be inspiring and motivating not 30 lectures on how to make the manager's job easier.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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