There are newer employer reviews for Cheesecake Factory

Helpful (1)

Cheesecake

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Baker in Columbus, OH
Current Employee - Baker in Columbus, OH

I have been working at Cheesecake Factory part-time (less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

decent starting pay and pretty nice co-workers

Cons

The management is insane and forgetful, schedual comes out weird and many times screwed over when it comes to hours and the GM over micro manages. been waiting over a month to switch to a different section of the restauraunt but still no word and still have not had my 6 month review even though i have been there over 7 months. many things end up taking long when it is through management.

Advice to Management

need to start listening to the employees more

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (3)

    A love/hate relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in San Jose, CA
    Current Employee - Food Server in San Jose, CA

    I have been working at Cheesecake Factory part-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    As with all serving jobs, flexible scheduling is always a plus. Also, there are food runners and, in some locations, people who take care of the cleaning and marrying of ketchups, for example--all of which reduce your responsibilities as a server, diminishing your side work etc. The shifts are relatively smooth, even on busy nights, which is nice. I've worked at other restaurants where you run out of everything when its busy and your life sucks. But Cheesecake runs pretty well. You have what you need for the most part.
    Also, its pretty easy to move between stores which is really convenient and helped me get through college.

    Cons

    Obviously the uniforms are horrible. Whoever thought of all white in a restaurant environment needs help. I understand them wanting to present as clean of an appearance to guests as possible, but come on! You learn to dodge stains and stay clean in a weird way, but some things just can't be avoided--like the dirtying of the bottom hem of your pants. However, the uniforms and ankle-length aprons are extremely uncomfortable...they retain the heat and sweat and it's gross.

    There is also little to NO employee appreciation with the exception of a holiday cheesecake. However, this cheesecake is sold by Costco so is not the same caliber the restaurant offers guests. Cheesecake Factory would NEVER even think about selling the cheesecake it gives to its employees in the store. Also, there are never any contests or challenges that make work fun. You can get the "power tie" which gives you free meals based upon customer satisfaction ratings, however, the menu from which you get to chose your meals is severely limited--mainly to appetizers and the less enjoyable/cheaper food items.

    Advice to Management

    Employee appreciation and elevating morale should be your highest concerns. And trying to "hype" up the staff using just words during your alignment meetings isn't enough....

  2. Good for a restaurant job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess/Front Desk in Columbia, MD
    Current Employee - Hostess/Front Desk in Columbia, MD

    I have been working at Cheesecake Factory part-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced so this is a great place to work if you get bored easily and like stimulation. Fun environment most of the time. Great pay in comparison to most other restaurants.

    Cons

    Can be stressful, customers can be needy or really difficult, but that is all with most restaurants. Your experience will also greatly vary based on the managers you are working closely with.

There are newer employer reviews for Cheesecake Factory

Work at Cheesecake Factory? Share Your Experiences

Cheesecake Factory

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.