Cheesecake Factory

  www.thecheesecakefactory.com
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386 Employee Reviews (View Most Recent)

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2 people found this helpful  

not what i expected

Waitress (Former Employee) Tukwila, WA

Prosi liked most of the people i worked with. the restaurant was beautiful inside. i liked a lot of the food. i learned a lot about people, the good and the bad.

Consmost of the customers that dine there are beyond cheap. they want fine dining 5 star service and want to tip on a denny's bill. i have worked in restaurants for over 15 years and have never disliked a job so much. customers would be completely rude and out of line and the management doesnt care, well not about their employees. the managers never back up their employees at all.

Advice to Senior Managementyour employees work hard to get a job there. a customer treating your staff horribly should not be accepted. back up your employees more

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Cheesecake

    Baker (Current Employee) Columbus, OH

    I have been working at Cheesecake Factory part-time for less than a year


    Pros: decent starting pay and pretty nice co-workers Cons: The management is insane and forgetful, schedual comes out weird and many times screwed over when it comes to hours and the GM over micro… Advice to Senior Management: need to start listening to the employees more No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    A love/hate relationship

    Food Server (Current Employee) San Jose, CA

    I have been working at Cheesecake Factory part-time for more than a year


    Pros: As with all serving jobs, flexible scheduling is always a plus. Also, there are food runners and, in some locations, people who take care of… Cons: Obviously the uniforms are horrible. Whoever thought of all white in a restaurant environment needs help. I understand them wanting to present as clean of… Advice to Senior Management: Employee appreciation and elevating morale should be your highest concerns. And trying to… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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