There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Server

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Miami, FL
Former Employee - Server in Miami, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Cheesecake Factory full-time (More than 5 years)

Pros

Flexibility is always what a person is looking for when working as a server. The cheesecake factory affords it's servers the time and flexibility to work while going to school.

Cons

As is the case with many corporate restaurants, management is almost always a pain. Give someone a taste of authority and, more often than not, they will abuse it.

Other Employee Reviews for Cheesecake Factory

  1. Overworked, unappreciated, and incompetent management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Palo Alto, CA
    Former Employee - Server in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cheesecake Factory full-time (More than a year)

    Pros

    Tips were above average on Friday's and Saturdays; however, you had to be on the manager's good side to be scheduled for those days. The other servers were genuine, nice, and helpful people. If you needed a day off for whatever reason, it was easy to find a coworker willing to take the shift for you. The chef's are excellent and execute delicious food.

    Cons

    Being a male, the manager's (all men) were more drawn to women servers for obvious reasons and flirted with them non-stop. Because of their infatuation with the younger women servers, all the best sections and times to serve were scheduled for the women--leaving the men to the worst sections. Favoritism was also unprofessional with respect to how the manager's treated pretty women employee's in comparison to how they treated the others.

    Advice to Management

    Respect your servers, don't talk down to them, keep your tempers under control. Also keep in mind that some of us are going to school and when we tell you a month in advance that we have a final exam on a certain date, don't tell us 2 days before we must come to work or were fired.


  2. Actually go above and beyond to make sure the customer is #1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Fairfax, VA
    Current Employee - Restaurant Manager in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (Less than a year)

    Pros

    Best company i have ever worked for really care about the people and we make sure the staff is as happy as possible

    Cons

    Longer hours but pay is worth them


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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