Cheesecake Factory

  www.thecheesecakefactory.com
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399 Employee Reviews (View Most Recent)

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Overworked, unappreciated, and incompetent management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Server  in  Palo Alto, CA
Former Employee - Server in Palo Alto, CA

Pros

Tips were above average on Friday's and Saturdays; however, you had to be on the manager's good side to be scheduled for those days. The other servers were genuine, nice, and helpful people. If you needed a day off for whatever reason, it was easy to find a coworker willing to take the shift for you. The chef's are excellent and execute delicious food.

Cons

Being a male, the manager's (all men) were more drawn to women servers for obvious reasons and flirted with them non-stop. Because of their infatuation with the younger women servers, all the best sections and times to serve were scheduled for the women--leaving the men to the worst sections. Favoritism was also unprofessional with respect to how the manager's treated pretty women employee's in comparison to how they treated the others.

Advice to ManagementAdvice

Respect your servers, don't talk down to them, keep your tempers under control. Also keep in mind that some of us are going to school and when we tell you a month in advance that we have a final exam on a certain date, don't tell us 2 days before we must come to work or were fired.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Cheesecake Factory

  1.  

    Actually go above and beyond to make sure the customer is #1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Fairfax, VA
    Current Employee - Restaurant Manager in Fairfax, VA

    Pros

    Best company i have ever worked for really care about the people and we make sure the staff is as happy as possible

    Cons

    Longer hours but pay is worth them

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for and dine at. Pay is higher than most in industry, great benefits great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    Pros

    Pay, benefits, work environment great people.

    Cons

    Long hours but very satisfying.

    Advice to ManagementAdvice

    Do not really have any advice, well run business, people friendly.

    Recommends
    Positive Outlook
    Approves of CEO
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