Cheesecake Factory

  www.thecheesecakefactory.com
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398 Employee Reviews (View Most Recent)

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Good management team and environment but not that focused on employee needs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Hostess  in  Pittsburgh, PA
Current Employee - Hostess in Pittsburgh, PA

Pros

Provided with very good training and the hours were plenty. Fast paced environment. Good system to swap shifts with other coworkers.

Cons

As a hostess, we were sometimes forced to work 12+ hour shifts on weekends...with no breaks. This was very tiring when you haven't eaten all day, are running around constantly, and ask for a break and get denied. The managers all have different techniques for seating guests and got upset if you didn't use their ways. When certain employees don't do their jobs, nothing is done.

Advice to ManagementAdvice

Care more about your employees and maybe they won't leave.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for Cheesecake Factory

  1. 1 person found this helpful  

    Real Hard Place to Work, Never Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Las Vegas, NV
    Current Employee - Restaurant Manager in Las Vegas, NV

    Pros

    They pay a decent wage

    Cons

    Taught to rule by do it or else, and are ruled by the same standards

    Advice to ManagementAdvice

    Learn People skills

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Senior manager, three year employee.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Senior Manager  in  San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    Pros

    Great training and experience...become a senior manager, toss it on your resume, and move on.

    Cons

    Low salary, low bonus program, zero commitment to their management teams.

There are newer employer reviews for Cheesecake Factory.

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