Cheesecake Factory

www.thecheesecakefactory.com
There are newer employer reviews for Cheesecake Factory

1 person found this helpful  

Easy to be taken advantage of

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Server in Glendale, CA
Former Employee - Server in Glendale, CA

I worked at Cheesecake Factory part-time (more than a year)

Pros

Hiring for front of house is reasonably selective which results in a solid team of competent coworkers who are generally friendly and helpful. Very flexible schedule.

Cons

Unpleasant clientele is more than willing to take advantage of the policy to offer free meals for any sort of complaint. Example: A guest eats his entire dish, asks for a manager and says it "tastes funny" gets the meal that he already ate for free.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

488 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1.  

    nice place to make extra money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Cheesecake Factory part-time (more than a year)

    Pros

    worked in a very busy location and always made money

    Cons

    none really as I was trying to earn extra money

    Advice to ManagementAdvice

    typical restaurant management. . some great some not so much.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good management team and environment but not that focused on employee needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Pittsburgh, PA
    Current Employee - Hostess in Pittsburgh, PA

    I have been working at Cheesecake Factory part-time (more than a year)

    Pros

    Provided with very good training and the hours were plenty. Fast paced environment. Good system to swap shifts with other coworkers.

    Cons

    As a hostess, we were sometimes forced to work 12+ hour shifts on weekends...with no breaks. This was very tiring when you haven't eaten all day, are running around constantly, and ask for a break and get denied. The managers all have different techniques for seating guests and got upset if you didn't use their ways. When certain employees don't do their jobs, nothing is done.

    Advice to ManagementAdvice

    Care more about your employees and maybe they won't leave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Cheesecake Factory

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