There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Fast Paced, Always busy

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Murray, UT
Current Employee - Anonymous Employee in Murray, UT

I have been working at Cheesecake Factory full-time (More than 3 years)

Recommends
Positive Outlook
Disapproves of CEO
Recommends
Positive Outlook
Disapproves of CEO

Pros

it;s always busy they have great product, and the environment is fun and friendly

Cons

most guests dont realize we make 2.13$ an hour, so at times its frustrating because tip out is based off of sales not tips and its a higher percentage than any other company ive worked for. if a guest walkes out on their bill, or only pay partial, its an automatice 3 day suspension no questions asked,,, it doesnt matter what happened the server is at fault

Advice to Management

lighten up when corporate rolls in, we dont need you jumping down our throats because upper management walks in the door. 48 hours and theyll fly back out but we're still here

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  1. Hard work, but great rewards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Jose, CA
    Former Employee - Manager in San Jose, CA

    I worked at Cheesecake Factory full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I had started as a server and moved quickly to a management role. The managers saw the potential in me and became great mentors and invested their time in my development. The training is fantastic at every level. The company is VERY focused on the details. Being great isn't good enough- they strive for perfection.

    Cons

    I don't think you could be successful if you weren't 100% dedicated to the company and the mission. It takes hard work and dedication, and if you don't have the buy-in it would probably be intolerable.

    Advice to Management

    Don't compromise on what you do or strive to do.


  2. Helpful (1)

    Just another micromanaged pawn.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC

    I worked at Cheesecake Factory part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I occasionally got free food when working a double.

    Cons

    They micromanage everything. Be prepared to adjust your personality so it fits what they want.

    Advice to Management

    Be respectful of your employees. Also, don't talk about the personal business of your staff with their coworkers.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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