Cheesecake Factory

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391 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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1 person found this helpful  

Poor Managerial Culture + Low Pay in Certain Areas

Server (Former Employee) Washington, DC

ProsYou'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

ConsLow pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

Advice to Senior ManagementToo many issues to fix, in my opinion. A complete overhaul of the upper echelons is needed. As well they need to implement better training for managers, and for more comprehensive training for staff as well as a tougher interview process to weed the "trouble-makers" and slackers.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    let down

    Baker (Former Employee) Newton, MA

    I worked at Cheesecake Factory part-time for less than a year

    Pros: extensive employee break menu, fun coworkers Cons: rarely able to take scheduled break, managers do not help… Advice to Senior Management: take into account those who would be willing to travel to work but depend on public transportation. You can't schedule us to close every sunday… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good money, good coworkers

    Server (Current Employee) Virginia Beach, VA

    I have been working at Cheesecake Factory full-time for more than a year

    Pros: easy money, made a lot of new friends, location. I make more… Cons: clients in this area, can't request certain holidays off, over… Advice to Senior Management: listen to your employees, hire people who aren't lazy Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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