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It's a great place to be while you're going to school or balancing multiple jobs

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Food Server in Miami, FL
Current Employee - Food Server in Miami, FL

I have been working at Cheesecake Factory part-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

benefits if you work a little over than 25 hours a week. Very flexible scheduling. opportunity to have cash in your pocket when you need it.

Cons

No breaks during the shift, lots of memorization, company expectations can be a little MUCH at times. Hourly wage for servers (waiters) is $4.75

Advice to Management

Increase hourly wage to minimum wage for food runners.

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  1. Very corporate minded in their ways but manageable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Boca Raton, FL
    Current Employee - Server in Boca Raton, FL

    I have been working at Cheesecake Factory full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Benefits
    Usually busy except for certain locations
    Great brand name

    Cons

    Super corporate minded
    Always look out for their best interest

    Advice to Management

    Listen to the staff more


  2. Helpful (1)

    Poor Managerial Culture + Low Pay in Certain Areas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Washington, DC
    Former Employee - Server in Washington, DC

    I worked at Cheesecake Factory part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

    Cons

    Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

    Advice to Management

    Too many issues to fix, in my opinion. A complete overhaul of the upper echelons is needed. As well they need to implement better training for managers, and for more comprehensive training for staff as well as a tougher interview process to weed the "trouble-makers" and slackers.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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