Cheesecake Factory

www.thecheesecakefactory.com
There are newer employer reviews for Cheesecake Factory

 

Very corporate minded in their ways but manageable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server in Boca Raton, FL
Current Employee - Server in Boca Raton, FL

I have been working at Cheesecake Factory full-time (more than 5 years)

Pros

Great Benefits
Usually busy except for certain locations
Great brand name

Cons

Super corporate minded
Always look out for their best interest

Advice to ManagementAdvice

Listen to the staff more

Recommends
Neutral Outlook
Approves of CEO

490 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1. 1 person found this helpful  

    Poor Managerial Culture + Low Pay in Certain Areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Washington, DC
    Former Employee - Server in Washington, DC

    I worked at Cheesecake Factory part-time (more than 3 years)

    Pros

    You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

    Cons

    Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

    Advice to ManagementAdvice

    Too many issues to fix, in my opinion. A complete overhaul of the upper echelons is needed. As well they need to implement better training for managers, and for more comprehensive training for staff as well as a tougher interview process to weed the "trouble-makers" and slackers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    let down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker in Newton, MA
    Former Employee - Baker in Newton, MA

    I worked at Cheesecake Factory part-time (less than a year)

    Pros

    extensive employee break menu, fun coworkers

    Cons

    rarely able to take scheduled break, managers do not help scheduling especially with commuting workers, a lot of favoritism

    Advice to ManagementAdvice

    take into account those who would be willing to travel to work but depend on public transportation. You can't schedule us to close every sunday night when the last bus is at 9:15. There should be random stop ins by upper management to evaluate current messy and rude managers at a slow business location.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Cheesecake Factory

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