Cheesecake Factory

  www.thecheesecakefactory.com
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399 Employee Reviews (View Most Recent)

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Great Company To work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server  in  Westbury, NY
Current Employee - Server in Westbury, NY

Pros

You make great money because the restaurant is always busy. I love the staff and the managers- everyone is awesome.

Cons

You always have to work on Holidays and its hard to get shifts covered. It is almost like slave labor at times because people suck at tipping. There is a lot of side work also.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for Cheesecake Factory

  1.  

    Very Corporate, number driven, money making, fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server  in  Dunwoody, GA
    Former Employee - Food Server in Dunwoody, GA

    Pros

    The people I worked with were great. There is plenty of money to be made there. Fast paced environment, which helps you keep busy and makes the time go by faster. I would definitely recommend working there, but just expect a corporate atmosphere. It was not for me but I don't regret working there. The overall staff including management was friendly. You can make your schedule requests on their online system. There are great health care benefits.

    Cons

    The company is driven by numbers. The culture does not have much of a family environment, you come in there to make money and you leave. It was very cliquey and management was very cut throat. I came in 2 minutes late and shift was "Shark" taken by someone that was already there waiting to pick up a shift. No flexibility to suggest any improvements for the restaurant because everything is already implemented as a system. Have to wear all white...which gets dirty real quick.

    Advice to ManagementAdvice

    I would advice management to get more personal with the employees and understand that they are human and not cattle. Make more activities for employees in order for them to effort to be as a whole/ team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good and bad, like most places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great training, decent pay, great health insurance

    Cons

    still a few bad apples that get away with poor behavior

    Advice to ManagementAdvice

    check into your HR complaints- some keep disappearing. Its amazing to to me that managers can get away with the things they do, yes you have a ton of lawsuits against you, most are not valid. However, there are some that should be looked into- there are people within your company that will cost you a lot of money someday!

    Doesn't Recommend
    Approves of CEO
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