400 Employee Reviews (View Most Recent)

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Challenging and rewarding

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Server  in  Chicago, IL
Current Employee - Server in Chicago, IL

I have been working at Cheesecake Factory full-time for more than 5 years

Pros

Supportive management team. Working with people from various backgrounds and interest. The ability to grow and possibly be promoted. Informative staff alignments. Flexibility of schedule. Fun environment. Employee feedback is encouraged

Cons

Working for this company is not for everyone. One must be focused and willing to work hard due to the volume of the restaurant. One must also be a team player, those that are not don't make it.

Advice to ManagementAdvice

Thanks for your hard work!

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Cheesecake Factory

  1.  

    Hostess is also greeter, maintenance man, lost and found, busser, security, and janitor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  San Francisco, CA
    Former Employee - Hostess in San Francisco, CA

    I worked at Cheesecake Factory part-time for less than a year

    Pros

    You get a 50% off meal but employee meal discount is invalid for most dishes. You can use your 50% for some cheap chicken littles or some cheaper worthless dishes like salad. No steak, no no no..

    Cons

    You are the busier, janitor, highchair carrier, stroller parker, etc.

    You work long hours and have to clean the bathroom and refill all the napkins.

    Also, no tips at all. You walk around all day to look for open tables. You are never at standstill unless you are the greeter which is not likely if you haven't worked long enough...like 5+ year.

  2. 1 person found this helpful  

    Never before have I worked for such an inept and inconsiderate management staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House  in  Pitts, PA
    Current Employee - Front of House in Pitts, PA

    I have been working at Cheesecake Factory full-time

    Pros

    Not many, There's air conditioning. On occasion, if it's busy enough you can actually make ok money however, there is no consistency whatsoever.

    Cons

    Many, $2.83 per hour w/no chance of a raise. A guarantee that no matter what it is management doesn't care about your problem.

    Advice to ManagementAdvice

    Avarice is the plight of mankind. The lack of any consistency from the kitchen is a joke. Pay your employees an appropriate wage and treat them w/respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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