There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Helpful (1)

Quality

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager in Houston, TX
Current Employee - General Manager in Houston, TX

I have been working at Cheesecake Factory full-time (More than 8 years)

Recommends
Positive Outlook
Disapproves of CEO
Recommends
Positive Outlook
Disapproves of CEO

Pros

Focused on taking care of the guest, quality of operations and product.

Cons

Can still be to top down controlling. Allow more autonomy at the restaurant level to drive sales and connect to the local market.

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  1. Helpful (1)

    an OK place to work

    Former Employee - Hostess in Freehold, NJ
    Former Employee - Hostess in Freehold, NJ

    I worked at Cheesecake Factory part-time (More than a year)

    Pros

    -fast paced environment where there's always something to do (on nights and weekends) -great food, you can sometimes get a slip for a free meal -the managers are attentive & make time to talk to you -online scheduling is easy to use & makes it simple to switch shifts -dress code is simple to follow

    Cons

    -during the day, especially during the week, it is very slow & boring -a lot of people that work there are unprofessional, some I suspect are on drugs, while others are perverts -"customer is always right" mentality - is difficult to maintain especially when customers are clearly wrong -you have to keep track of how much you should be expecting in your paycheck because there are often discrepancies -if you get there early you have to wait until the exact time you are supposed to be there to clock in

    Advice to Management

    give people raises more often!


  2. Hostess is also greeter, maintenance man, lost and found, busser, security, and janitor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in San Francisco, CA
    Former Employee - Hostess in San Francisco, CA

    I worked at Cheesecake Factory part-time (Less than a year)

    Pros

    You get a 50% off meal but employee meal discount is invalid for most dishes. You can use your 50% for some cheap chicken littles or some cheaper worthless dishes like salad. No steak, no no no..

    Cons

    You are the busier, janitor, highchair carrier, stroller parker, etc. You work long hours and have to clean the bathroom and refill all the napkins. Also, no tips at all. You walk around all day to look for open tables. You are never at standstill unless you are the greeter which is not likely if you haven't worked long enough...like 5+ year.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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