There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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Helpful (1)

I have enjoyed working for the company but feel they could do better.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Classroom Facilitator in Boise, ID
Current Employee - Classroom Facilitator in Boise, ID

I have been working at Cheesecake Factory full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Ability to advance is high. There are many different job paths depending on what you want to do. Training is given to help you succeed.

Cons

They take advantage of those wishing to advance and do not pay accordingly unless you push for it. The guests that come in can be less than desirable due to being attatched to malls.

Advice to Management

Management needs to make people their greatest resources by empowering them and paying them accordingly. A server usually makes about $15-$20/hr. When doing training, the trainer is only paid $10/hr if they are lucky and so they make less money for being a leader.

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  1. Great food and work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in West Nyack, NY
    Current Employee - Food Server in West Nyack, NY

    I have been working at Cheesecake Factory part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management rewards hard work, food is amazing

    Cons

    Part time (hard to get over 35 hours)

    Advice to Management

    Keep it up!


  2. Helpful (1)

    A restaurant job, with a slight twist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheesecake Factory

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -possibility of moving up relatively fast
    -after becoming a DT (trainer), when they open up new locations you can ask your GM about going to help open the store (some are even overseas)
    -if it's a busy location, you'll make great tips
    -you can transfer to any location (after working 6 months)! this part I loved.
    -

    Cons

    -if it's not busy, you make $30-50 a shift.
    -customer service jobs are always hard. people complaining about things you probably had 0 control over
    -managers are a hit-or-miss (my GM was FANTASTIC)
    -your peers will always be complaining, and in turn you will start complaining. "this ass**** left me 10% " or "this one guest is so needy". it'll happen. it's always going to happen. move on.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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