Cheesecake Factory

  www.thecheesecakefactory.com
  www.thecheesecakefactory.com
There are newer employer reviews for Cheesecake Factory

 

Good Company overall

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bartender in Chestnut Hill, MA
Former Employee - Bartender in Chestnut Hill, MA

I worked at Cheesecake Factory full-time (more than an year)

Pros

Good workers are taken care of. Long hours but usually there was money to be made if you didn't mind working. As far as restaurant jobs go, Cheesecake Factory is one of the better ones out there. Benefits are offered and the company is growing so there is room to move up in the company if that is your goal. For many people who are just there as a temporary landing spot while they figure out what they want to do, it's a good place to work where you can make good money in an entry level job.

Cons

Corporate Culture sometimes limiting. Sometimes long hours expected of staff

Recommends
Neutral Outlook
Approves of CEO

450 Other Employee Reviews for Cheesecake Factory (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Houston, TX
    Current Employee - General Manager in Houston, TX

    I have been working at Cheesecake Factory full-time (more than 8 years)

    Pros

    Focused on taking care of the guest, quality of operations and product.

    Cons

    Can still be to top down controlling. Allow more autonomy at the restaurant level to drive sales and connect to the local market.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Horrible Treatment of Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Indianapolis, IN
    Current Employee - Food Server in Indianapolis, IN

    I have been working at Cheesecake Factory full-time (more than an year)

    Pros

    None. Place was ok until the management switched.

    Cons

    Since the switch in management employees are not given a chance to earn their living. Management reduced the amount of tables given to the server. The official reason was "to increase customer satisfaction" The majority of people quit due to reduction in wage and new people were hired to replace them. Everyone is pissed on the current system, one can be called upon to work for 2-3 hours per day earning $15. This is worse than McDonalds where people earn steady wages. Also server has to do side work which he is getting paid $2-$3/hr after taxes those two bucks are not making it to paychecks, so you are practically paying for doing work for them. Just stay away from this place!

    Advice to ManagementAdvice

    Hire competent smart people, instead of your golf buddies. You are hurting the company by hiring people that don't know anything about management and business in general. This comes from MBA student.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Cheesecake Factory

Work at Cheesecake Factory? Share Your Experiences

Cheesecake Factory

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.