Cheesecake Factory

  www.thecheesecakefactory.com
  www.thecheesecakefactory.com
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1 person found this helpful  

Horrible Treatment of Employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Food Server  in  Indianapolis, IN
Current Employee - Food Server in Indianapolis, IN

I have been working at Cheesecake Factory full-time for more than a year

Pros

None. Place was ok until the management switched.

Cons

Since the switch in management employees are not given a chance to earn their living. Management reduced the amount of tables given to the server. The official reason was "to increase customer satisfaction" The majority of people quit due to reduction in wage and new people were hired to replace them. Everyone is pissed on the current system, one can be called upon to work for 2-3 hours per day earning $15. This is worse than McDonalds where people earn steady wages. Also server has to do side work which he is getting paid $2-$3/hr after taxes those two bucks are not making it to paychecks, so you are practically paying for doing work for them. Just stay away from this place!

Advice to ManagementAdvice

Hire competent smart people, instead of your golf buddies. You are hurting the company by hiring people that don't know anything about management and business in general. This comes from MBA student.

Doesn't Recommend
Negative Outlook
No opinion of CEO

413 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1. 1 person found this helpful  

    Long hours under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  San Francisco, CA
    Current Employee - Server in San Francisco, CA

    I have been working at Cheesecake Factory part-time for more than 5 years

    Pros

    Money is consistent. And sometimes managers allow us to take food home if they feel like it.

    Cons

    Expected to work long hours and managers have their favorites and its obvious.

    Advice to ManagementAdvice

    Treat everyone equally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Do your job & you'll be fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess/Front Desk  in  Arlington, TX
    Former Employee - Hostess/Front Desk in Arlington, TX

    I worked at Cheesecake Factory part-time for more than a year

    Pros

    -They don't pay minimum wage
    -You get free food (sometimes)
    -Free Cheesecakes as your Christmas gift
    -Managers can be awesome

    Cons

    -Typical restaurant hours (long)
    -RUDE customers
    -Servers & customers can be pushy & confrontational, so you need a tough skin

    Neutral Outlook
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