There are newer employer reviews for Cheesecake Factory

great coworkers and immediate management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Food Server in Los Angeles, CA
Current Employee - Food Server in Los Angeles, CA

I have been working at Cheesecake Factory

Recommends
Disapproves of CEO
Recommends
Disapproves of CEO

Pros

ive never had better coworkers and immediate managers and the personal support is amazing... bad managers never lasted long at our store.

Cons

upper management is out of touch with what happens in the stores and has unrealistic ideas for what is going to work where. they also have a tendency to make an already difficult job more difficult.

Advice to Management

have more town hall meetings listen to your servers more often for improvement ideas and evaluate your kitchen managers and remove the bad ones.

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  1. Favoritism driven management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server in Cherry Hill, NJ
    Former Employee - Server in Cherry Hill, NJ

    I worked at Cheesecake Factory

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good money, really great co-workers, somewhat flexible schedule, fairly stable incom

    Cons

    Management is inefficient. They believe that the restaurant runs itself, so they ignore their duties until something goes wrong, then they threaten the staff with unreasonable discipline.

    Advice to Management

    Train your managers better, or just hire people who care. Cherry Hill might be a financially successful restaurant, but the staff is miserable.

  2. Relatively easy to work as aserver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Skokie, IL
    Current Employee - Server in Skokie, IL

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good reputation brings steady business

    Cons

    Managers are getting transfered frequently

    Advice to Management

    They don't need any advice. The communication between servers and manager are a one way street. Since it is a corporate-like environment, nobody wants to listen to anybody, unless it is going along the corporate vision.

There are newer employer reviews for Cheesecake Factory

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