Cheesecake Factory

  www.thecheesecakefactory.com
  www.thecheesecakefactory.com
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There are newer employer reviews for Cheesecake Factory

 

great coworkers and immediate management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Food Server  in  Los Angeles, CA
Current Employee - Food Server in Los Angeles, CA

I have been working at Cheesecake Factory

Pros

ive never had better coworkers and immediate managers and the personal support is amazing... bad managers never lasted long at our store.

Cons

upper management is out of touch with what happens in the stores and has unrealistic ideas for what is going to work where. they also have a tendency to make an already difficult job more difficult.

Advice to ManagementAdvice

have more town hall meetings listen to your servers more often for improvement ideas and evaluate your kitchen managers and remove the bad ones.

Recommends
Disapproves of CEO

413 Other Employee Reviews for Cheesecake Factory (View Most Recent)

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  1.  

    Favoritism driven management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Cherry Hill, NJ
    Former Employee - Server in Cherry Hill, NJ

    I worked at Cheesecake Factory

    Pros

    Good money, really great co-workers, somewhat flexible schedule, fairly stable incom

    Cons

    Management is inefficient. They believe that the restaurant runs itself, so they ignore their duties until something goes wrong, then they threaten the staff with unreasonable discipline.

    Advice to ManagementAdvice

    Train your managers better, or just hire people who care. Cherry Hill might be a financially successful restaurant, but the staff is miserable.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Relatively easy to work as aserver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Skokie, IL
    Current Employee - Server in Skokie, IL

    I have been working at Cheesecake Factory

    Pros

    Good reputation brings steady business

    Cons

    Managers are getting transfered frequently

    Advice to ManagementAdvice

    They don't need any advice. The communication between servers and manager are a one way street. Since it is a corporate-like environment, nobody wants to listen to anybody, unless it is going along the corporate vision.

    Recommends
    Approves of CEO
There are newer employer reviews for Cheesecake Factory

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