There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

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Helpful (5)

Poor management makes for a stressful work environmentD

Current Employee - Assistant Store Manager
Current Employee - Assistant Store Manager

I have been working at Chico's FAS full-time (More than 3 years)

Pros

Discount on clothes, one-on-one sales and customer service

Cons

Low salary for industry, sales goals given by corporate are too high for consistent success, individual rather than team sales are encouraged causing rifts within employee ranks

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  1. Helpful (2)

    The absolute worst retail experience that I've ever had since being in retail since the 1980's!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Myrtle Beach, SC
    Former Employee - Part Time Sales Associate in Myrtle Beach, SC

    I worked at Chico's FAS part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Chico's has beautiful clothing and jewelry! The store is beautiful, and the location of this store is upscale and safe.

    Cons

    The absolute worst management staff that I have ever worked with before! That's making a huge statement, after I've worked in fashion retail sales since 1985! The management staff is unfriendly and snobby! They stereotype customers! They can be very rude & judgemental to customers, and employees. The management staff does not lead by example! They are very unwelcoming to new employees! This was the first time ever, that I quit a job so quickly! Horrible experience!

    Advice to Management

    Clean house in that store! Teach the management to show, kindness, and respect to coworkers and every single customer! Stop the snob mentality! It's making Chico's look bad!


  2. Helpful (5)

    Great coworkers but too much stress!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A fantastic team of coworkers with many different life experiences. Opportunity to learn different tasks and strengthen your skills.

    Cons

    Too much pressure on every aspect of the business. Where do you even begin? Performance is based on bonus per hour which is derived from bonuses earned per transactions. Organization has pushed customers to coupon and negotiate for everything so what should be a nice thing (50% off the highest price item for example) has customers demanding as many as six different transactions to get the best possible price. Thus, no bonus for sales person and it reflects badly on your bonus per hour. There is no link between what is actually being asked of the sales staff (high sales) and what marketing programs the HQ is concocting. And the customer can get anything from HQ - they can even return clothes that have been hemmed.

    Advice to Management

    You have a great staff and a loyal customer base but something has to give on the expectation that performance is tied to bonus per hour. Either eliminate that aspect or eliminate so many sales.


There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

See Most Recent

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