There are newer employer reviews for Chili's
There are newer employer reviews for Chili's

See Most Recent

ok

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Alamogordo, NM
Former Employee - Server in Alamogordo, NM

I worked at Chili's

No opinion of CEO
No opinion of CEO

Pros

good money, plenty of hours

Cons

managers and their inability to treat everyone equally

Advice to Management

train your low level management better.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Good job for students; Decent tips; Flexible Scheduling

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server, Bartender in Hadley, MA
    Former Employee - Server, Bartender in Hadley, MA

    I worked at Chili's

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Chili's offers flexible scheduling- especially convenient for students, parents, etc. The money is decent, the clientelle is so-so. If you show you are a hard worker and willing to put in the effort the management will give you better shifts and probably promote you to bartender soon enough. A fun place to work. Fast-paced and hardly ever boring.

    Cons

    Not really any benefits associated with the job. You can't work over 40 hours. Certain managers don't care about the restaurant or their employees- but other managers try really hard to keep the place in good spirits.

    Advice to Management

    Put more effort into employee benefits and you will see less turnover. Offer incentive programs to servers, cooks, and hosts to better the experience of the guest.


  2. Helpful (1)

    Management provided minimual support for growth within the company, but I learned very valuable customer service skills.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Runner in Louisville, CO
    Former Employee - Host/Runner in Louisville, CO

    I worked at Chili's

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The relatively short period of time customers spend eating allows employees to interact with a wide variety of personalities. This experience taught me tricks to bond with chatty Cathys, introverted customers, new parents, teenagers, businessmen, elderly folks, and just about any group you could think of. Practicing tailoring the customer expereince to *individuals* rather than following a strict formula is a great reason to work at Chili's--no matter where you end up in your career, people skills will always come in handy.

    Cons

    The turnover rate, at my location anyway, was much higher than I have expereinced anywhere else. Training was often streamlined for efficiency, but usually resulted in poor job performance and frustrated employees. For those that stuck around, management told us what we should work on to advance, but rarely followed through on their end. For example, an expereinced server was working toward an assistant manager position for about 3 months before she applied for a management position with a competitor; they opened a new store about 6 months after she started and she was promoted to general manager.

    Advice to Management

    The pay, benefits, and growth opportunties are all average at best. I believe it would be a major morale boost if the leadership made more of an effort to show their workers that their contributions to the business were appreciated. More formal recognition (even without monetary compensation) would add to overall job satisfaction.


There are newer employer reviews for Chili's
There are newer employer reviews for Chili's

See Most Recent

Work at Chili's? Share Your Experiences

Chili's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.