There are newer employer reviews for Chili's

Wish the goals and mission of the company trickled down to the front lines

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager in Dallas, TX
Former Employee - Manager in Dallas, TX

I worked at Chili's full-time (more than 10 years)

Pros

Flexible hours, discounts on food, fast paced environment, meet new people, working within a team.

Cons

The fun, laid-back, winning culture retreated years ago when the economy tanked and Brinker sold off other concepts. Panic spread throughout the company and many were laid-off. Those working the front lines of the restaurant (managers and GMs) were the first to get bonus structures cut and have extra-ordinarily difficult standards to live up to. No grills exist anymore, just pizza ovens that have fake diamond marks for chicken. Supposed to speed up cook time, but has made it worse. Things are always changing and it feels like the drivers are swerving the bus back and forth.

Advice to ManagementAdvice

Bring in some younger, newer, aggressive marketing techniques. Award the people at the front lines. Top management should have to continually work IN the restaurants to see what it feels like - they are very out of touch. Narrow your focus and be good at a few things, instead of trying to do too much. Also, customers want booths. Don't remodel restaurants and take away the booths.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
reviews filtered by
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  1. Not a long term place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lake Charles, LA
    Former Employee - Anonymous Employee in Lake Charles, LA

    I worked at Chili's full-time (more than a year)

    Pros

    Larger table sections than any other restaurant, committed to making everyone money, greater starter place for restaurant business, ability to move around with in store.

    Cons

    Constant flow of people including managers, everyone is disposable, ticket times are long and thus stress is high,

    Neutral Outlook
    No opinion of CEO
  2. it was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Delran, NJ
    Current Employee - Food Server in Delran, NJ

    I have been working at Chili's part-time (more than 3 years)

    Pros

    nothing, poor staff and work ethic

    Cons

    favoritism, terrible managers, low tips

    Advice to ManagementAdvice

    listen to employees concerns

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Chili's

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