Chili's
3.3 of 5 477 reviews
www.chilis.com Dallas, TX 5000+ Employees

477 Employee Reviews (View Most Recent)

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Wish the goals and mission of the company trickled down to the front lines

Manager (Former Employee)
Dallas, TX

ProsFlexible hours, discounts on food, fast paced environment, meet new people, working within a team.

ConsThe fun, laid-back, winning culture retreated years ago when the economy tanked and Brinker sold off other concepts. Panic spread throughout the company and many were laid-off. Those working the front lines of the restaurant (managers and GMs) were the first to get bonus structures cut and have extra-ordinarily difficult standards to live up to. No grills exist anymore, just pizza ovens that have fake diamond marks for chicken. Supposed to speed up cook time, but has made it worse. Things are always changing and it feels like the drivers are swerving the bus back and forth.

Advice to Senior ManagementBring in some younger, newer, aggressive marketing techniques. Award the people at the front lines. Top management should have to continually work IN the restaurants to see what it feels like - they are very out of touch. Narrow your focus and be good at a few things, instead of trying to do too much. Also, customers want booths. Don't remodel restaurants and take away the booths.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Not a long term place

    Anonymous Employee (Former Employee)
    Lake Charles, LA

    I worked at Chili's full-time for more than a year


    Pros: Larger table sections than any other restaurant, committed to making everyone money,… Cons: Constant flow of people including managers, everyone is disposable, ticket… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Five Years of Fun

    Food Server (Former Employee)
    Riverdale, UT

    I worked at Chili's part-time for more than 5 years


    Pros: The best part of the company is the atmosphere. I worked at a Utah location all the way through college - it was a great… Cons: Because it is casual dining, occasionally you have to work with people who don't take any pride in their work and that can be frustrating.… Advice to Senior Management: Keep on keepin' on. Yes, I would recommend this company to a friend More
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