Chili's
3.3 of 5 418 reviews
www.chilis.com Dallas, TX 5000+ Employees

418 Employee Reviews (View Most Recent)

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Basically a disaster and a half.

Hostess (Former Employee)
Hanover, PA

I worked at Chili's part-time for less than a year

ProsHaving some nice customers who don't make you want to tear your hair out.

ConsBadly trained because apparently the managers don't know what they're doing.

Advice to Senior ManagementLearn to train your hostesses better. Each manager told me something different about how to seat sections, and when one would tell me one thing, the other would say I was doing it all wrong. This cause drama between servers and I because I apparently wasn't "doing my job right" according to them. Most likely considering 3 different managers told me 3 different things on a daily basis. Get your "stuff" (I'll be friendly there) together.

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Okay work while you're in college, but don't get stuck here!

Server/Cook/Hostess/QA/ToGo/Dishwash/Prep (Former Employee)
Pensacola, FL

I worked at Chili's full-time for more than 3 years


Pros: The social atmosphere--if you're single and/or don't have any children. Working with the same people day in and day out can foster some great… Cons: Management is ridiculous. Instead of firing people, they will just hire more people on and cut hours so that people are forced to go… Advice to Senior Management: Promote from within and post schedules further in advance--people have… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Wish the goals and mission of the company trickled down to the front lines

Manager (Former Employee)
Dallas, TX

I worked at Chili's full-time for more than 10 years


Pros: Flexible hours, discounts on food, fast paced environment, meet new… Cons: The fun, laid-back, winning culture retreated years ago when the economy tanked and Brinker sold off other concepts. Panic spread throughout the company and… Advice to Senior Management: Bring in some younger, newer, aggressive marketing techniques. Award the people at the front lines. Top management should have to continually work IN… No, I would not recommend this company to a friend More

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