There are newer employer reviews for Chili's

 

fun environment to place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bartender in Plano, TX
Former Employee - Bartender in Plano, TX

I worked at Chili's full-time (more than 10 years)

Pros

you can choose hrs you work

Cons

management is not always consistant

Recommends
Neutral Outlook
No opinion of CEO

547 Other Employee Reviews for Chili's (View Most Recent)

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  1. 1 person found this helpful  

    I would never work there again.

    Former Employee - To-Go
    Former Employee - To-Go

    I worked at Chili's part-time (more than an year)

    Pros

    - Was really fun interacting with the nice customers and getting to know them.
    - the bar area was really fun on the weekends
    - was a great workout; i lost a lot of weight there because it's such a fast paced environment. always on your feet and doing something.

    Cons

    -underpaid
    -management played favorites
    -the servers never wanted to help to-go because they were intimidated.
    -too much work for ONE person on to- go to do by themselves.
    -it should be mandatory for the servers to help to-go when they have some down time; not just walk by the screen as they see the to-go person struggling and running around crazily.
    -"Call ahead seating??" that is the most pointless thing i have ever heard of. i hosted a few times and people would "call ahead" thinking that they made a reservation. we were only supposed to take down people's names when we were on a wait.. so the person could call ahead so they wouldn't have to wait for too long. but it was pointless because it's not like they can jump ahead of the angry people who are already in the restaurant waiting and complaining.

    Advice to ManagementAdvice

    -stop playing favorites. it's very rude.
    -be consistent and work on communication. i had several managers each tell me different things about food items or restaurant procedures.

    Doesn't Recommend
  2. 1 person found this helpful  

    Servers = servants of the restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Searcy, AR
    Current Employee - Server in Searcy, AR

    I have been working at Chili's part-time

    Pros

    Good money on weekends. Generally all of the food is good. The fellow TMs are usually fun and when MGT allows, can have a great time.

    Cons

    Too much back work, MGT takes advantage of servers low hourly rate. Unreachable goals such as sales/hr, guests/hr, and earnings/hr. Unreachable because of the amount of extra hours that is spent doing back work and rolling silverware is sometimes just as long (or longer) than the time spent actually serving tables. MGT plays favorites and gives better shifts to favorites. MGT stresses GEM comments and good numbers to obtain good shifts, but does not follow through. Dirty plates/cups/silverware. MGT not helpful in fixing problems.

    Advice to ManagementAdvice

    Servers are the face of the restaurant, don't overwork them where they don't enjoy working there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Chili's

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