621 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Life-changing and lots of opportunity for someone single, hard-working and smart

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - General Manager
Current Employee - General Manager

I have been working at Chipotle

Pros

-Amazing food philosophy
-Lots of fun (when you have enough people)
-Promotes from within
-Everything is pretty much figured out for you as far as admin duties, you just need to follow them
-Company is growing so fast there are so many open positions
-VEGAS conference!

Cons

-60+ hours a week if you are lucky, and when you are home it is still not over
-No work/life balance unless you are a crew member
-Minimal feedback and seldom praise once you are salary
-No training or solid structure for running your own restaurant, you basically "learn as you go"
-Many changes to procedures for flighty reasons which is labeled "empowerment"
-Path of communication from upper to lower management is foggy
-Big push for "Restaurateur" but no help to get there with removing low performers and recruiting the right people--just a lot of concentration on minute details that are not the concern yet

Advice to ManagementAdvice

Upper management please spend more time talking to your GMs and teams. Seriously, just call your GMs and ask exactly what they need, they will know -- then help! Prioritize and simplify. Don't allow them to do the job of everyone in the restaurant, instead train them to be a better leader. Make sure your top performers are inspired or they will lose hope and walk away.

Disapproves of CEO

Other Reviews for Chipotle

  1.  

    Lies lies and more lies

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chipotle part-time

    Pros

    Free chipotle , easy hours in the morning

    Cons

    They lie to you from the Beginning with empty promises. I was promised a promotion within 60 days to management. I was there 3 months and had only gotten signed off on one station. They treat you like a slave, and the benefits are crap.

    Advice to ManagementAdvice

    How about HR and management actually listen to employees problems. I would also suggest you not hire managers who are homophobic. You are lucky I didn't seek legal action against the management at the centennial store.

  2. 1 person found this helpful  

    Management knew nothing, Schedule didn't come out until tuesday of THAT week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Burrito Guy
    Former Employee - Burrito Guy

    I worked at Chipotle

    Pros

    Free burritos
    money
    Some people were fun to work with
    Customers were sometimes nice
    The occasional tip
    They give you plenty of hours.

    Cons

    Schedules came out way late
    managers picked favorites
    expect to work over 40 hours a week with little money
    customers are picky
    training was horrible
    environment was intimidating

    Advice to ManagementAdvice

    Train your staff better, don't just through them on to the line and expect them to know and then punish them for not doing it right.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Chipotle.

Worked for Chipotle? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.