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Boys club

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager in Minneapolis, MN
Former Employee - General Manager in Minneapolis, MN

I worked at Chipotle full-time (more than 5 years)

Pros

Great Food
Great employees...
many opportunities for growth
Many opportunities to have fun throughout the day.
They STRIVE for a great culture.
Company Car
three weeks vacation
low base pay

Cons

...but fall WAY short; extremely gossipy and backstabbing culture is rampant.
It's a boys club--even though there may be a woman or two.
EVERYBODY has to like you...even people who have never MET you!!!
Always on the verge of being fired.
Had to fire those Great employees because they didn't want to be a manager.
High skill job at low pay for crew
They make you feel like a bad manager; even when you knew you weren't.
extremely OCD about everything being perfect. If you are not perfect all the time...gossip begins.
Minneapolis is becoming a notorious bad market to work for in this company.

Advice to ManagementAdvice

Stop firing people to keep your job. It's really transparent, don't you think?
stop actively throwing people under the bus.
Don't throw stones in Glass houses.
Realize high volume restaurants are NOT the same as low volume.
Be a leader; not a tattle tail...it makes you look incompetent and unprofessional.

Positive Outlook
Approves of CEO
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  1. It was a fast paced stressful work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasoned Crew Member in Corvallis, OR
    Current Employee - Seasoned Crew Member in Corvallis, OR

    I have been working at Chipotle full-time (more than a year)

    Pros

    good organizational structure and culture.

    Cons

    work a lot for a little pay

    Advice to ManagementAdvice

    work to advance to upper management... be motivated to want to excel to do well in this company

  2. Great food, OK policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Paradise Valley, AZ
    Current Employee - Cashier in Paradise Valley, AZ

    I have been working at Chipotle part-time (more than a year)

    Pros

    -More often than not the people you work with will be motivated and excited about what they're doing.
    -Flexible hours for students and requesting time off is normally a simple process.
    -Laid-back work environment.
    -Paid breaks, and as long as you eat at your Chipotle during that break the food is free, 50% off otherwise.
    -Promote from within the crew meaning everyone has the opportunity for advancement given that they put forth the effort.

    Cons

    -While the initial hiring process and training (Known as SWAT) for a new store is rigorous those standards seem to drop significantly when it comes to new hires.
    -The apprentice and GM at my specific store often leave early, sometimes as much as two hours, when they think things are running smoothly. This can lead to being understaffed during rush which lowers the effectiveness of crew members.
    -Communication among the managerial staff is lacking. There are often multiple "correct" ways to perform a task depending on who is on staff any given night. This leads to confusion, especially among new hires.
    -Some managers would rather pass blame on to crew members and other managers than take responsibility for their mistakes. This reduces store morale significantly.
    -As with any retail/food service position you'll often find that customers are unnecessarily rude or hostile towards you, sometimes it's something that's happened at the store sometimes it's not. The degree of this certainly varies depending upon your area but it's not always a job for the thin-skinned.

    Advice to ManagementAdvice

    On the store level:
    -Take the same amount of time you dedicate to those you put through SWAT to those you intend to hire later on: You spend three days training people during SWAT and at any given time they can be told not to come back if they aren't up to snuff, where-as six months or a year after opening an interview or two will suffice.

    On the corporate level:
    -Take time to ensure all of your General Managers and Apprentices are effective at what they do. Having people in those positions that leave early and exhibit an inability to accept responsibility for their incorrect actions sets a poor example for new hires and lower managerial staff.

    Neutral Outlook
    No opinion of CEO
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