There are newer employer reviews for Choice Hotels

Helpful (2)

Some Good Points and Some Bad Points!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in Phoenix, AZ
Former Employee - Director in Phoenix, AZ

I worked at Choice Hotels full-time (more than 10 years)

Neutral Outlook
Disapproves of CEO
Neutral Outlook
Disapproves of CEO

Pros

Great Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

Cons

Sr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

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  1. Minimum wage and no raise to do front desk and laundry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN

    I worked at Choice Hotels full-time (less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Management wanted to do well

    Choice Hotel brand recognition

    Sales incentive to recruit new Choice Rewards members

    Did not have to wear tacky uniforms

    Cons

    Ownership would frequently overrule management recommendations

    Minimum wage

    No raises

    No benefits

    Needed repairs and upgrades to hotel put off until last minute

    Property management system not efficient, and recommendations to improve the software are ignored

    Advice to Management

    Develop an internship program to recruit strong talent from local universities. This way you can convince performers to work for minimum wage (or less being an internship). Although no performer will stay for too long with minimum wage, at least you can have them locked in for a few months. Or you could convince ownership to pay employees more, but I do not see that happening.

  2. ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor in El Paso, TX
    Former Employee - Night Auditor in El Paso, TX

    I worked at Choice Hotels full-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    they provided good benefits such as dental, health, and vision

    Cons

    pay was bad. only payed the minimum

    Advice to Management

    raise pay

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