Choice Hotels

  www.choicehotels.com
  www.choicehotels.com
There are newer employer reviews for Choice Hotels

1 person found this helpful  

Unstable. The company is always announcing changes and then changing their mind.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Grand Junction, Mesa, CO
Current Employee - Anonymous Employee in Grand Junction, Mesa, CO

I have been working at Choice Hotels

Pros

Decent health insurance. Some opportunity for overtime if you want it. No layoffs yet but with all of the outsourcing it is only a matter of time.

Cons

The company is outsourcing a lot of duties to foreign countries. The agents in these foreign countries are constantly screwing things up and we have to fix it and get yelled at by the customer. Management is constantly coming up with "great ideas" of how to run the place better but they don't listen to their employees' input and the plans almost never work. Replacing our perfectly good phone system with one that is inferior is a good example of this. A lot of the time they don't even go through with these "improvements" so it's hard to predict what work will be like in a month or a year.

Advice to ManagementAdvice

Figure out what it is you want to do and stick with it. And stop alienating our customers by outsourcing to people who barely speak English.

Doesn't Recommend
Disapproves of CEO

159 Other Employee Reviews for Choice Hotels (View Most Recent)

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  1.  

    It is what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Silver Spring, MD
    Former Employee - Manager in Silver Spring, MD

    I worked at Choice Hotels

    Pros

    Stability due to the franchise model.
    Low expectations if that is a pro.
    Don't have to be smart, driven or want to go anywhere.

    Cons

    Very low operating platform all around, you can spend a lot of time dealing with a lot of clueless people who are just there to make it to retirement.
    Be prepared to get criticized and more if you actually want to do something.
    Have to pretend not to be yourself to fit in.

    Advice to ManagementAdvice

    Thanks to the real estate boom years, this company has made it as far as it could with its hopeless organization culture. Major changes needed if it wants to go anywhere, otherwise, it is what it is.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Job experience working at the Quality Inn, Victoria Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Night Auditor in Victoria, TX
    Former Employee - Night Auditor in Victoria, TX

    I worked at Choice Hotels

    Pros

    Family-type atmosphere, easy work, laid back atmosphere, low stress, flexibility, Meet some interesting and friendly people on a daily basis

    Cons

    Low pay, work schedule was only nights and most weekends, management unprofessional, drama, employees often had benefits cut such as paid vacations, with little or no benefits offered. Schedules would often be altered, changed or cut with little or no notice.

    Advice to ManagementAdvice

    Remain unprofessional and treat all employees fairly and with respect, keep employees notified of any changes in the company.

There are newer employer reviews for Choice Hotels

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