There are newer employer reviews for Choice Hotels

 

Great pay, if you can stand the politics

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Silver Spring, MD
Former Employee - Anonymous Employee in Silver Spring, MD

I worked at Choice Hotels

Pros

Great cafeteria, gym, free parking, high pay.

Cons

The most political place I've ever worked or seen. Employees afraid to discuss their analysis until they know which way the wind is blowing. Easy to get black listed and let go at the next reorganization if you speak your mind.

Advice to ManagementAdvice

stay focused on the business and not your turf or your back yard. Think company -- including the staff that make up the company -- before your selfish interests.

Doesn't Recommend
Disapproves of CEO

150 Other Employee Reviews for Choice Hotels (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Unstable. The company is always announcing changes and then changing their mind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Grand Junction, Mesa, CO
    Current Employee - Anonymous Employee in Grand Junction, Mesa, CO

    I have been working at Choice Hotels

    Pros

    Decent health insurance. Some opportunity for overtime if you want it. No layoffs yet but with all of the outsourcing it is only a matter of time.

    Cons

    The company is outsourcing a lot of duties to foreign countries. The agents in these foreign countries are constantly screwing things up and we have to fix it and get yelled at by the customer. Management is constantly coming up with "great ideas" of how to run the place better but they don't listen to their employees' input and the plans almost never work. Replacing our perfectly good phone system with one that is inferior is a good example of this. A lot of the time they don't even go through with these "improvements" so it's hard to predict what work will be like in a month or a year.

    Advice to ManagementAdvice

    Figure out what it is you want to do and stick with it. And stop alienating our customers by outsourcing to people who barely speak English.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    It is what it is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Silver Spring, MD
    Former Employee - Manager in Silver Spring, MD

    I worked at Choice Hotels

    Pros

    Stability due to the franchise model.
    Low expectations if that is a pro.
    Don't have to be smart, driven or want to go anywhere.

    Cons

    Very low operating platform all around, you can spend a lot of time dealing with a lot of clueless people who are just there to make it to retirement.
    Be prepared to get criticized and more if you actually want to do something.
    Have to pretend not to be yourself to fit in.

    Advice to ManagementAdvice

    Thanks to the real estate boom years, this company has made it as far as it could with its hopeless organization culture. Major changes needed if it wants to go anywhere, otherwise, it is what it is.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Choice Hotels

Worked for Choice Hotels? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.