Chuck E. Cheese's

  www.chuckecheese.com
  www.chuckecheese.com
There are newer employer reviews for Chuck E. Cheese's

 

Super hectic when busy, too much of a concern on "labor" leads to understaffing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cook in Santa Maria, CA
Current Employee - Cook in Santa Maria, CA

I have been working at Chuck E. Cheese's part-time (less than an year)

Pros

Being able to play a lot of the games while closing makes the job less stressful at times and having a younger crowd really gives the place some much needed excitement.

Cons

A majority of the time they are worried about "labor" so they will call people off or send them home early which leads to a harder shift for the people working.

Advice to ManagementAdvice

Stop calling people off so much to save labor so we a have a better shift and a better close.

Doesn't Recommend
Negative Outlook
No opinion of CEO

284 Other Employee Reviews for Chuck E. Cheese's (View Most Recent)

Sort: Rating Date
  1.  

    I do enjoy working here, the atmosphere is fun and you stay very busy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Rochester, MN
    Current Employee - Senior Manager in Rochester, MN

    I have been working at Chuck E. Cheese's full-time (less than an year)

    Pros

    Fun Atmosphere
    Enjoy being around kids
    Keep very busy

    Cons

    Lots of turnover as you have very young staff
    Can get very stressful when busy

    Advice to ManagementAdvice

    If you are going to stress Labor, Labor, Labor then don't make it Mandatory to have a person standing at Kid Check 100% of the time and don't have Chucky out every hour, when you can only have 2-3 people scheduled to keep up with Labor goals it is sometimes impossible to accomplish this and take care of the guest which is the #1 priority!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Pay is solid but work is too broad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Chuck E. Cheese's full-time (more than 3 years)

    Pros

    Pay can be decent if you can hit your bonuses.
    Being able to interact with a guest and make their kids smile.
    No charge for meals when working and 50% off when not.
    Fast paced environment.

    Cons

    Labor controls are INSANE!
    Losing sight on what made the company what it was.
    Price for parts for some games WILL KILL YOUR BUDGET AND BONUS!
    Too much focus on the wrong things and not enough praise when things are going well - You can always run it a little tighter.
    Too many flavors of the month (IE. Labor, guest surveys, cornerstones, suggestive sales)
    Once you've become a Gm the ability to move up is very limited unless you don't mind moving states.
    Operations will be blamed for failures of other departments (IE. AP, Marketing, etc)

    Advice to ManagementAdvice

    Don't lose sight of what made this company what it was. Its ok to change with the times but not at the sacrifice of guest hospitality and cornerstones. Let us manage not turn us into glorified cast members because labor needs to be tighter. I can't do table checks, run cash, cover kid check and make orders all at the same time while maintaining the cornerstones. Being expected to do a lot more (CEC out every hour, maintenance, cleaning 101, etc.) with a lot less hours is not a feasible business model to make guests want to come back and increase sales. Look at things that aren't working and find out why they aren't (Marketing). Don't just blame operations on other departments failures.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Chuck E. Cheese's

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