Chuck E. Cheese's

www.chuckecheese.com
There are newer employer reviews for Chuck E. Cheese's

 

Super hectic when busy, too much of a concern on "labor" leads to understaffing.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cook in Santa Maria, CA
Current Employee - Cook in Santa Maria, CA

I have been working at Chuck E. Cheese's part-time (less than a year)

Pros

Being able to play a lot of the games while closing makes the job less stressful at times and having a younger crowd really gives the place some much needed excitement.

Cons

A majority of the time they are worried about "labor" so they will call people off or send them home early which leads to a harder shift for the people working.

Advice to ManagementAdvice

Stop calling people off so much to save labor so we a have a better shift and a better close.

Doesn't Recommend
Negative Outlook
No opinion of CEO

298 Other Employee Reviews for Chuck E. Cheese's (View Most Recent)

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  1. 2 people found this helpful  

    it was okay

    Current Employee - Cashier in Manchester, CT
    Current Employee - Cashier in Manchester, CT

    I have been working at Chuck E. Cheese's part-time (more than 3 years)

    Pros

    fun people to work with, always a good time

    Cons

    bad pay-min wage and you do a lot of work!!

  2. 1 person found this helpful  

    Under-staffing, rude customers and extremely disrespectful district managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gameroom Attendant in Greece, NY
    Current Employee - Gameroom Attendant in Greece, NY

    I have been working at Chuck E. Cheese's part-time (more than a year)

    Pros

    Free soda, nice coworkers. Sometimes the managers will allow others to help you with your close if you're behind.

    Cons

    - Management lacks people skills (focused on money, and their goal is to "balance" labor and profits, which usually results in people getting sent home/called off, and subsequently, under-staffing.)
    - Any district manager I've dealt with has gotten their point across with pure rudeness.
    - 95% of the customers are inept/rude.
    - Long hours (especially for high school students, you're usually stuck closing till 11:30 on school nights!)
    - Extremely hard to advance to Team II.
    - Cross departmental training is nearly impossible.
    - Poor management structure (in the stores I've seen.)

    Advice to ManagementAdvice

    District managers - loosen up on your employees just a bit. Half the time, they're under 18 and still learning. Screaming at them and using spiteful sarcasm only hurts them.
    Corporate - modify the Kid Check policies so someone doesn't have to be standing at the door 100% of the time. This usually results in a manager standing there during a closing shift, which puts the closers more behind when they need to replace him/her when they go to do paperwork.

    Also, take into account that most of your employees are minors, and its not healthy for them to stay till 11:00 or later on a school night, and most managers require you to clock out before getting your job done, and still making you finish (just so they can avoid a working violation.)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Chuck E. Cheese's

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