Ciena

  www.ciena.com
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133 Employee Reviews (View Most Recent)

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Systemically bad management, no investment back into ERP or employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Middle Level Management  in  Linthicum, MD
Former Employee - Middle Level Management in Linthicum, MD

Pros

The increasingly dwindling employee base still had a few folks left who were tenured enough to know the day to day process.

Cons

*Extremely high employee turnover
*Bonuses were a farce
*Terrible upper management
*Horrible cross departmental communication/cohesiveness
*Complete lack of concern about employees
*Zero corporate culture

Advice to ManagementAdvice

Years before joining Ciena I had heard it was a great place to work - after joining Ciena I heard this used to be such a great place to work. Clean house with old upper level managers/execs and bring in folks who want to work and can respectfully treat employees.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Ciena

  1.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS  in  Linthicum, MD
    Current Employee - Senior Engineer GTS in Linthicum, MD

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Lead software developer in ciena

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Software Engineer  in  Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to ManagementAdvice

    Everything is base don events

    Recommends
    Neutral Outlook
    No opinion of CEO
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