Ciena

  www.ciena.com
  www.ciena.com
There are newer employer reviews for Ciena

1 person found this helpful  

Very Vertical, Poor Communication

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Software Engineer in Alpharetta, GA
Former Employee - Senior Software Engineer in Alpharetta, GA

I worked at Ciena

Pros

Some of the technology is complex and interesting, there is a strong pool of talent in coworkers, and select team managers do an excellent job with their team members.

Cons

Management style is very vertical and often micromangement, Compensation changes and promotions seem to be about playing favorites rather than work ethic or performance, HUGE communication issues between departments and teams, some employees who have been there for a very long time have not learned new technology and are very resistant to change.

Advice to ManagementAdvice

It would be nice if senior management looked more into the actual workings of the company on a day to day basis. Because of how vertical the company is there's a thick layer of middle management that basically spend their time competing, playing politics, and masking what really goes on from senior level management.

Doesn't Recommend
No opinion of CEO

157 Other Employee Reviews for Ciena (View Most Recent)

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  1.  

    Was a great place to work, but now questionnable due to Nortel acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Quality Engineer in Linthicum Heights, MD
    Former Employee - Senior Quality Engineer in Linthicum Heights, MD

    I worked at Ciena

    Pros

    Ciena had a great work/life balance with perks such as telecommuting plans, flexible work hours, health club reimbursements, and company wellness plans. The benefits package was quite lucrative, and the salaries were on par with other companies in the telecommunications industry. Management had an open door policy, and employees were empowered to work autonomously to achieve their assignments. The people are great to work with and sincerely want to help you when you ask - there truly is a sense of being a huge family.

    Cons

    Ciena is still an organization where it is important as to who you know rather than what you know in order to advance. The internal systems are very archaic and disjoined, and a silo mentality exists within certain groups. Gary Smith and upper management really sold out Ciena during the Nortel acquisition - who purchased who? Most Nortel management remained while Ciena management will most likely soon be shown the door. Many employees were very loyal to Ciena, and put forth a tremendous amount of effort to build the organization over the years. However, now they anxiously wait for severance packages.

    Advice to ManagementAdvice

    You had a very strong team who sacrificed to make Ciena the successful telco it is today; however, you have just lost the most important resource to any organization since the trust factor has now disintegrated. Even though the Nortel acquisition supposedly launched Ciena 2-3 years into the future, what indirect price is Ciena going to pay? Gary used to stand up to Wall Street and not worry about what was thought or said about Ciena with respect to shorter term performace. Why did he not do it this time? Slower with much planning and thought is what drove Ciena to what is is today, but the Nortel deal was rapid and hasty.

    Recommends
    Disapproves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Linthicum, MD
    Former Employee - Anonymous Employee in Linthicum, MD

    I worked at Ciena

    Pros

    Everyone is so friendly and supportive. Full of very smart people, the best at what they do. Ciena only hires the best. Everyone around you helps you succeed.

    Cons

    Sometimes there are too many level of senior management. IT department is somewhat incompetent.

    Advice to ManagementAdvice

    Listen to your employees, and empower them to make change without so many levels of approval.

    Recommends
    Approves of CEO
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