Cigna

www.cigna.com
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3 people found this helpful  

CIGNA is a wonderful employer with advancement opportunities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Database Administrator in Phoenix, AZ
Current Employee - Senior Database Administrator in Phoenix, AZ

I have been working at Cigna

Pros

CIGNA is a company with vision thriving in an environment where it's competitors have no direction. As an employee, I have had several opportunities for advancement and growth. In an 8 year career with CIGNA, starting at "the bottom", I've been able to work my way up and have been promoted 5 times.

CIGNA is a company that fosters professional growth through tution reimbursement and through it's intensive library of internal training materials (through CIGNA University) in a vast range of topics. CIGNA also offers a service called Books 24 x 7, which allows employees to access digital copies of books on buisness, information technology, human resources, and personal well-being topics.

CIGNA has a dedicated middle-management staff concerned about their employees. CIGNA provides ample time off (2 weeks of vacation when you are first hired, with the option to purchase a third week through payroll deduction, and they give you an extra week of paid vacation once you reach 5 years of employment). Benefits provided are well-rounded (including medical, dental, pharmacy and vision insurance, short-term disability, long-term disability, and various dependant care plans), although it is important to know that CIGNA employee benefits are not richer simply because CIGNA is an insurance company. Like most companies, employee costs for insurance benefits have increased in the last decade as overall health care costs in the United States have become more expensive.

Information Technology professionals at CIGNA will find an environment that fosters innovative thought, although administative "red tape" barriers are cumbersome.

CIGNA is a company with innovative programs and anyone considering employment can be assured that hard work at CIGNA can result in a very satisfying career.

Cons

CIGNA departments tend to exist without proper communciation levels that can lead to headaches. Newer leadership is doing a better job battling this challenge, but CIGNA has a way to go.

Information Technology (IT) professionals will quickly learn that "red tape" surrounds their jobs. Most IT professionals prefer spending time doing IT tasks, but CIGNA IT professionals typically find that about 15% of their time is spent focused on jumping through administrative hoops. Application development at CIGNA requires a significant amount of planning, and securing funding for large projects requires employees to prove that their project will result in hard-dollar savings. Minor application changes require approval by senior IT leadership, so the process can challenge the patience of even the most level-headed IT pro.

All-in-all, don't let these downsides discourage you from working for CIGNA. These challenges are far outweighed by the benefits as long as the salary meets your needs!

Advice to ManagementAdvice

If you would like to reduce the attrition of your most talented performers (emplyees who rank an E, S1 or S2), remove forced ranking on performance reviews. This system does not reward the company as a whole and ultimately can drive away solid employees with a lot of promise.

Provide tuition reimbursment for certificate study programs (like certifications for IT professionals and pharmacy technicians).

Recommends
Approves of CEO

631 Other Employee Reviews for Cigna (View Most Recent)

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  1. 1 person found this helpful  

    Average company with below average compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager: Provider Relations in Cleveland, OH
    Current Employee - Manager: Provider Relations in Cleveland, OH

    I have been working at Cigna

    Pros

    It is good experience in insurance with a large company.
    The company does have potential.
    Its behavioral insurance is fantastic.
    You can get ahead if you know how to play the game.
    Very little accountability so the jobs are relatively easy.

    Cons

    Low pay in comparison to competitors.
    Short-sighted.
    Benefits are truly horrible and embarrassing considering it is an insurance company.
    Way too much debt, to the point that they are having a hard time covering pensions.

    Advice to ManagementAdvice

    Stop jumping from what ever is the newest management style to the next new thing.
    Read Good to Great and Built to Last and actually learn from it.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Satisfaction depends on your manager and the senior leadership of the day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Cigna

    Pros

    Schedule flexibility, able to work without being micro-managed. Definitely not the worst place to work, sometimes it has even been a great place to work. Good place to learn but it is hard to move up even when you exceed year after year unless you want to move to Bloomfield.

    Cons

    The forced ranking of employees to a specific percentage. Rank is mostly done before reviews are written.
    Depending on your part of the organization some managers are "challenged" to rank employees on their team to that percentage. Upper leadership and direction changes too often. New leadership always means a lot of extra work for the rest of us.

    Advice to ManagementAdvice

    Please review the forced rank process. Managers are being pushed to force rank their employees at the individual manager level. The rank is done before the reviews are even written.

    Disapproves of CEO
There are newer employer reviews for Cigna

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