Cigna

  www.cigna.com
  www.cigna.com
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There are newer employer reviews for Cigna

 

Great Culture

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager  in  New York, NY
Current Employee - Account Manager in New York, NY

I have been working at Cigna full-time for more than 5 years

Pros

Feel like part of family, treat you well, very professional, great mentor - leaders

Cons

Very conservative, things take very long to implement, very political but what job isn't?

Advice to ManagementAdvice

Continue to do what you do - great job!

Recommends
Neutral Outlook
Approves of CEO

533 Other Employee Reviews for Cigna (View Most Recent)

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  1. 2 people found this helpful  

    Worst Professional Experience Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Professional  in  Phoenix, AZ
    Current Employee - Medical Professional in Phoenix, AZ

    I have been working at Cigna full-time for more than 3 years

    Pros

    Emphasis placed on community commitment / social responsibility;
    Ability to work across multiple departments and with various individuals

    Cons

    Top-down management;
    Management culture needs a complete overhaul;
    Inadequate communication from top management resulting in rumor mill working overtime;
    Micromanagment from direct manager, resulting in an alienated team and teams inability to think creatively on how to solve problems;
    Hostile work environment (experienced workplace bullying from direct manager and she was actually allowed to get away with it);
    Inability to be nimble and stay competitive due to lack of resources and continued investments back into the company;
    Poor health benefits (coming from an actual insurance company);
    Poor work/life balance (emphasize healthy lifestyle but don't let employees adjust work schedules slightly to accomodate);
    Company values (care, integrity, courage, excellence) contradict actual employee behavior - coworkers lie to each other, coworkers work against one another, etc.;
    Place strong emphasis on customer service, yet don't work to improve company cultural - the two are strongly tied to each other;
    Poor performance review practices - misuse of 360-degree feedback; needs to be use for development not performance apprasials;
    Little to no training, inaffective training or lack of investment in current employees
    Stifled mobility - career development opportunities are poor (in local Phoenix market) unless you want to transfer to Cigna headquarters in CT (recently move from Philadelphia, PA)
    Also at Corp, the environment is all about who will be the next leader and taking sides vs. working together to move the company/industry forward.

    Advice to ManagementAdvice

    Empower employees - all of them, not just a select few.
    Overhaul employees that have been there for many years and are not welcome to change, negatively working against goals

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Horrible place to work, stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Cigna full-time for more than 3 years

    Pros

    About the only pro I can think of was it was a steady pay check and a great training department.

    Cons

    Very high turnover. Management belittles you, watches every step you take, only worries about closing claims and how much money they can save by paying as little claims as possible.

    Doesn't Recommend
    Neutral Outlook
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