There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

Helpful (3)

Worst Professional Experience Ever

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Medical Professional in Phoenix, AZ
Current Employee - Medical Professional in Phoenix, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Cigna full-time (More than 3 years)

Pros

Emphasis placed on community commitment / social responsibility; Ability to work across multiple departments and with various individuals

Cons

Top-down management; Management culture needs a complete overhaul; Inadequate communication from top management resulting in rumor mill working overtime; Micromanagment from direct manager, resulting in an alienated team and teams inability to think creatively on how to solve problems; Hostile work environment (experienced workplace bullying from direct manager and she was actually allowed to get away with it); Inability to be nimble and stay competitive due to lack of resources and continued investments back into the company; Poor health benefits (coming from an actual insurance company); Poor work/life balance (emphasize healthy lifestyle but don't let employees adjust work schedules slightly to accomodate); Company values (care, integrity, courage, excellence) contradict actual employee behavior - coworkers lie to each other, coworkers work against one another, etc.; Place strong emphasis on customer service, yet don't work to improve company cultural - the two are strongly tied to each other; Poor performance review practices - misuse of 360-degree feedback; needs to be use for development not performance apprasials; Little to no training, inaffective training or lack of investment in current employees Stifled mobility - career development opportunities are poor (in local Phoenix market) unless you want to transfer to Cigna headquarters in CT (recently move from Philadelphia, PA) Also at Corp, the environment is all about who will be the next leader and taking sides vs. working together to move the company/industry forward.

Advice to Management

Empower employees - all of them, not just a select few. Overhaul employees that have been there for many years and are not welcome to change, negatively working against goals

Other Employee Reviews for Cigna

  1. Helpful (1)

    Horrible place to work, stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Cigna full-time (More than 3 years)

    Pros

    About the only pro I can think of was it was a steady pay check and a great training department.

    Cons

    Very high turnover. Management belittles you, watches every step you take, only worries about closing claims and how much money they can save by paying as little claims as possible.


  2. Helpful (1)

    Needs to be acquired/merged to survive long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cigna full-time (More than 5 years)

    Pros

    Market presence for mid market business, strong ancillary lines, strong global position.

    Cons

    Disadvantaged cost position in significant number of markets continues to be key handicap in core business , margin buckets are under pressure with new world of transparency etc,

    Advice to Management

    Actively seek merger or be prepared to shrink domestic business in a zero sum game with diminishing margins. Not a positive outlook for business or professional growth.


There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

Work at Cigna? Share Your Experiences

Cigna

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.