Cigna

  www.cigna.com
  www.cigna.com
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1 person found this helpful  

Good atmosphere, work from home option

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Horsham, PA
Current Employee - Customer Service Representative in Horsham, PA

I have been working at Cigna part-time for more than 3 years

Pros

Good benefits, decent pay...a lot of overtime

Cons

Not a lot of room for growth

Advice to ManagementAdvice

Hire more employees

Doesn't Recommend
No opinion of CEO

539 Other Employee Reviews for Cigna (View Most Recent)

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  1.  

    Hard to get pay raise or bonus when high performer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor  in  Chattanooga, TN
    Current Employee - Claims Processor in Chattanooga, TN

    I have been working at Cigna full-time for more than 3 years

    Pros

    Flex time,casual dress code, work @ home opportunities, good amount of PTO.

    Cons

    Poor training, want high claim productivty quotas while expecting 99% quality as well, virtual environment, management out of touch.

    Advice to ManagementAdvice

    Try to find some balance between quantity and quality metrics. Also consider giving employees cost of living raises instead of expecting them to live on the same salary indefinately even if they have reached their market value for the position, as I'm sure you know prices are not going to get cheaper. I keep hearing in the news that Cigna is doing extremely well with profits, maybe give some of that back to the employess who helped Cigna to achieve those profits (aren't we a whole team?)

    Make it more fair to achieve bonus, if someone is hitting or exceeding their metrics consistantly shouldn't they get something besides an "atta girl or boy" you shouldn't just give to the top 10% you can exceed metrics and still not be in the top 10. Better benefits, don't understand this; you work for the actual insurance company itself and the benefits are some of the worse I've seen.

    Give more customized training instead of a "crash course" then expect claim processors to just be 100% at what they do.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Cigna Managers abuse their authority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN

    I have been working at Cigna full-time for more than 10 years

    Pros

    They pay fairly well and good vacation benefits. It is clean and out of the weather

    Cons

    The managers use their authority to bully and scare their employees. They use layoff scares to whip the employees into shape. They put the employees on written warnings and probation for petty reasons. There is no consideration for past accomplishments or history. You are at their will.

    Advice to ManagementAdvice

    They need to allow the employees to review the managers. If they had to go through from us what we have to go through with them, they might have more feelings for the employees.

    Doesn't Recommend
    Neutral Outlook
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