Cigna

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Customer Service Internet Specialist

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Internet Specialist  in  Bourbonnais, IL
Former Employee - Customer Service Internet Specialist in Bourbonnais, IL

I worked at Cigna full-time for less than a year

Pros

Learned new software and other office techniques.

Cons

Hostile environment...management listens to gossip and does not rate performance on skills.

Advice to ManagementAdvice

Look to see how well an employee does the job instead of basing it on popularity contest.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Cigna

  1.  

    Average experience for a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claim Manager  in  Pittsburgh, PA
    Former Employee - Claim Manager in Pittsburgh, PA

    I worked at Cigna full-time for more than a year

    Pros

    CIGNA provides training for their claim managers so you are prepared for your job upon entering the position.

    Cons

    Not the most professional of companies. When reviewed I was told multiple times that I could not advance because of "business needs".

    Doesn't Recommend
    Negative Outlook
  2.  

    Financially Savvy, Ethically Void

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Cigna full-time for more than 3 years

    Pros

    They keep you very informed regarding the legislative changes that impact the healthcare industry. They strive to be proactive instead of reactive to the market. They offer flexibility in systems and processes that comeptitors don't. They understand where the healthcare market is going and how CIGNA will fit.

    Cons

    Its all about the bottom line and every year they re-invent themselves. When you represent CIGNA to the market you have to be prepared to explain why they have so much turnover and why they are always in flux. The market views it as unreliable. They leadership seems to dive into new markets and exit old ones without warning or long-term thought. The expectation is that you will respend to calls and emails no matter what - weekends, vacations, holidays.

    Advice to ManagementAdvice

    Pick a story and stick to it. People appreciate reliable partners.

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