Cigna

www.cigna.com
There are newer employer reviews for Cigna

2 people found this helpful  

Hard work, little room for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Horsham, PA
Current Employee - Customer Service Representative in Horsham, PA

I have been working at Cigna full-time (more than a year)

Pros

Flexible schedule, can work from home, hourly pay so can work overtime

Cons

All breaks are scheduled, on the phone 99 percent of the time as a Customer Service Representative, company does not match 401k plan, benefits aren't the greatest for a health insurance company, majority of incoming calls are complaint phone calls.

Advice to ManagementAdvice

You should care less about stats and more about your employees and work environment.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

630 Other Employee Reviews for Cigna (View Most Recent)

Sort: Rating Date
  1.  

    I had a very good experience in my 11 years of employment at Cigna.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Specialist in Chattanooga, TN
    Former Employee - Contract Specialist in Chattanooga, TN

    I worked at Cigna full-time (more than 10 years)

    Pros

    I enjoyed the work, the experience, and my workers. I enjoyed the challenge in the work.

    Cons

    I cannot list even one thing about Cigna I did not enjoy.

    Advice to ManagementAdvice

    The advise I can give would be to put yourself in the shoes of your customers and give them the service you would expect to receive.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Phoenix, AZ
    Current Employee - Customer Service Associate in Phoenix, AZ

    I have been working at Cigna full-time (more than 5 years)

    Pros

    the pay is pretty decent, time off and pto is great. always looking to make things better

    Cons

    at times there are not a lot of jobs available to post out , which could be a good thing

    Advice to ManagementAdvice

    keep up the great team work

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cigna

Work at Cigna? Share Your Experiences

Cigna

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.