Cigna

www.cigna.com
There are newer employer reviews for Cigna

 

Stable but top down decisions.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Cigna

Pros

Stability, Good health programs for employees

Cons

Need to send Cigna HR around to get a pulse of the various companies/employees acquired..instead of leaving it to local HR

Advice to ManagementAdvice

Share future goals with staff...too much ambiguity

Recommends
Positive Outlook
No opinion of CEO

631 Other Employee Reviews for Cigna (View Most Recent)

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  1. 1 person found this helpful  

    It is a stressful work environment, but opportunities to move up are available.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Sherman, TX
    Current Employee - CSA in Sherman, TX

    I have been working at Cigna full-time (more than a year)

    Pros

    You are noticed for the work you do. If you do your job, management sees that and will sometimes show that appreciation.

    Cons

    Abuse from customers can be overwhelming, because you have no one on your side, it's a rarity to be abused. But if you are, don't bother to tell management.

    Advice to ManagementAdvice

    Everything is about numbers. It can't be when you are helping people. They aren't numbers and although being customer centric is stressed. There are still those numbers that we have to adhere to. It's stressful doing both, I'm certain it can't be done properly. So it leaves those that are wonderful to customers, scared that they will lose their jobs because their numbers are not what you want them to be.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Hard work, little room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Horsham, PA
    Current Employee - Customer Service Representative in Horsham, PA

    I have been working at Cigna full-time (more than a year)

    Pros

    Flexible schedule, can work from home, hourly pay so can work overtime

    Cons

    All breaks are scheduled, on the phone 99 percent of the time as a Customer Service Representative, company does not match 401k plan, benefits aren't the greatest for a health insurance company, majority of incoming calls are complaint phone calls.

    Advice to ManagementAdvice

    You should care less about stats and more about your employees and work environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Cigna

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