There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

It was okay until they moved the office

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Manager in Pittsburgh, PA
Current Employee - Claims Manager in Pittsburgh, PA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Cigna full-time (More than 5 years)

Pros

Working as a claims manager is actually a very easy job once you complete the training and get comfortable..it's very much a self-paced job, but you need to keep busy in order to be productive.

Cons

all was fine until they decided to move the office from the downtown Pittsburgh area to the airport area. Most people have an extra 45 minute commute which is something the company could have cared less about. I imagine attrition will become even higher than it had been. But if you are a seasoned employee you also get a slap in the face when they constantly hire new employees at thousands of dollars more than you make.. it's very discouraging and demotivating.

Advice to Management

let more people work from home and pay your veteran employees fairly.

Other Employee Reviews for Cigna

  1. Stable but top down decisions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Stability, Good health programs for employees

    Cons

    Need to send Cigna HR around to get a pulse of the various companies/employees acquired..instead of leaving it to local HR

    Advice to Management

    Share future goals with staff...too much ambiguity


  2. Helpful (1)

    It is a stressful work environment, but opportunities to move up are available.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Sherman, TX
    Current Employee - CSA in Sherman, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cigna full-time (More than a year)

    Pros

    You are noticed for the work you do. If you do your job, management sees that and will sometimes show that appreciation.

    Cons

    Abuse from customers can be overwhelming, because you have no one on your side, it's a rarity to be abused. But if you are, don't bother to tell management.

    Advice to Management

    Everything is about numbers. It can't be when you are helping people. They aren't numbers and although being customer centric is stressed. There are still those numbers that we have to adhere to. It's stressful doing both, I'm certain it can't be done properly. So it leaves those that are wonderful to customers, scared that they will lose their jobs because their numbers are not what you want them to be.


There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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