Cigna

  www.cigna.com
  www.cigna.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Cigna

 

It was okay until they moved the office

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Manager  in  Pittsburgh, PA
Current Employee - Claims Manager in Pittsburgh, PA

I have been working at Cigna full-time for more than 5 years

Pros

Working as a claims manager is actually a very easy job once you complete the training and get comfortable..it's very much a self-paced job, but you need to keep busy in order to be productive.

Cons

all was fine until they decided to move the office from the downtown Pittsburgh area to the airport area. Most people have an extra 45 minute commute which is something the company could have cared less about. I imagine attrition will become even higher than it had been. But if you are a seasoned employee you also get a slap in the face when they constantly hire new employees at thousands of dollars more than you make.. it's very discouraging and demotivating.

Advice to ManagementAdvice

let more people work from home and pay your veteran employees fairly.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

544 Other Employee Reviews for Cigna (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager  in  Phoenix, AZ
    Current Employee - Client Manager in Phoenix, AZ

    I have been working at Cigna full-time for more than 8 years

    Pros

    Good opportunities for advancement depending on business needs; pay is mediocre but fair in most cases; tuition reimbursement, sales incentives. Good opportunities to network if you are self-motivated.

    Cons

    Multi-national, very large company, bureacratic salary/bonus reviews; too much dependence on Dept performance, not individual performance. Lots of employees stay there for the stability, not because they are good at their jobs (ie "Lifers"). Salary ranges for each "band" or grade level are not communicated (makes setting goals difficult).

    Advice to ManagementAdvice

    Salary ranges for "band levels" should be made public so current employees can set financial and career advancement goals. Follow through on corporate policies around career advancement and mentor career coaching programs.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    poor management,bad training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cigna

    Pros

    Medical insurance starts on day 1, flexible schedule

    Cons

    most managers are virtual and have different claims accounts from national and preferred clients which makes meeting specified goals impossible. also emphasis is on qty not quality and when work runs out people were told to "help" out with other things but still received a warning for not meeting goals! no help on floor after training and coaches were also virtual and some were in Manila...different time zone.

    Advice to ManagementAdvice

    Be aware that not everyone can be micromanaged from afar and need contact with a real person to show how to correctly find a solution to what you are trying to work on. Also the managers that are in the office that people report to need to have some "manager discretion" when it comes down to warnings...perfect attendence, on time, means nothing if numbers are not met! you loose alot of great people that way

    Doesn't Recommend
There are newer employer reviews for Cigna

Worked for Cigna? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.