Cigna

www.cigna.com
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1 person found this helpful  

Could be great but middle management frequently incompetent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Cigna full-time (more than a year)

Pros

the CEO walks the talk; in the right situation, flex time and WAH are available; lots of great co-workers

Cons

too many middle managers promoted without apparent training; those who are insecure and incompetent at leading wind up abusing their staff while HR and next level up turn a blind eye.

Advice to ManagementAdvice

implement mandatory first-line manager training; speed up the internal hiring process; align with competition (Aetna, United) re: 401k match (100% of 6%)

Recommends
Positive Outlook
Approves of CEO

658 Other Employee Reviews for Cigna (View Most Recent)

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  1.  

    It was okay until they moved the office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Manager in Pittsburgh, PA
    Current Employee - Claims Manager in Pittsburgh, PA

    I have been working at Cigna full-time (more than 5 years)

    Pros

    Working as a claims manager is actually a very easy job once you complete the training and get comfortable..it's very much a self-paced job, but you need to keep busy in order to be productive.

    Cons

    all was fine until they decided to move the office from the downtown Pittsburgh area to the airport area. Most people have an extra 45 minute commute which is something the company could have cared less about. I imagine attrition will become even higher than it had been. But if you are a seasoned employee you also get a slap in the face when they constantly hire new employees at thousands of dollars more than you make.. it's very discouraging and demotivating.

    Advice to ManagementAdvice

    let more people work from home and pay your veteran employees fairly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in Phoenix, AZ
    Current Employee - Client Manager in Phoenix, AZ

    I have been working at Cigna full-time (more than 8 years)

    Pros

    Good opportunities for advancement depending on business needs; pay is mediocre but fair in most cases; tuition reimbursement, sales incentives. Good opportunities to network if you are self-motivated.

    Cons

    Multi-national, very large company, bureacratic salary/bonus reviews; too much dependence on Dept performance, not individual performance. Lots of employees stay there for the stability, not because they are good at their jobs (ie "Lifers"). Salary ranges for each "band" or grade level are not communicated (makes setting goals difficult).

    Advice to ManagementAdvice

    Salary ranges for "band levels" should be made public so current employees can set financial and career advancement goals. Follow through on corporate policies around career advancement and mentor career coaching programs.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cigna

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