Cigna

  www.cigna.com
  www.cigna.com
There are newer employer reviews for Cigna

1 person found this helpful  

Decent job, very poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - CSA in Moosic, PA
Former Employee - CSA in Moosic, PA

I worked at Cigna full-time (more than an year)

Pros

The job is not very difficult if you don't mind being glued to a phone and computer. The salary and PTO is decent for the area and OT is available, especially if your stats are good. Co-workers are great, that is what I miss most.

Cons

Management is pathetic, especially front-line supervisors. They are either too scared to tell you the truth and tell you everything is ok or they are psychotic witches who micromanage and try to destroy all morale. There needs to be a balance. The differences between management personalities and rules are extreme. One doesn't write you up for anything the other writes you up for every little thing. There is a lot of change there, which is fine, but it doesn't line up with the companies vision. They do not give you the tools to meeting their constant changing goals.

Advice to ManagementAdvice

Take a step back off your high horse and actually pay attention to the needs and ideas of your employees. There are a lot of talented people in that call center, listen to them and appreciate them! Also, for upper-management figure out what the heck the vision/goal of the company really is and give the employees the tools to achieve them!

Doesn't Recommend
Neutral Outlook
Approves of CEO

594 Other Employee Reviews for Cigna (View Most Recent)

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  1. 1 person found this helpful  

    Short term financial state is priority in decisionsmaking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Bloomfield, CT
    Former Employee - Analyst in Bloomfield, CT

    I worked at Cigna full-time (more than an year)

    Pros

    Some nice colleagues, nice fitness center

    Cons

    Short-term bottom line focused, insufficient management, fitness center not subsidized

    Advice to ManagementAdvice

    Think more of the long-term. Provide sufficiant supervision, Train supervisors to communicate better.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Dallas, TX
    Current Employee - Case Manager in Dallas, TX

    I have been working at Cigna full-time (more than 3 years)

    Pros

    * Professional
    * Some positions work from home
    * Promote from within

    Cons

    * High health care premiums and deductibles

    Advice to ManagementAdvice

    * Keep on Keeping on

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Cigna

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