Cigna

  www.cigna.com
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524 Employee Reviews (View Most Recent)

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Good coworkers, so-so leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - TECDP Associate  in  Bloomfield, CT
Current Employee - TECDP Associate in Bloomfield, CT

I have been working at Cigna full-time for more than 3 years

Pros

Your coworkers are generally pretty easy to get along with. Management is iffy, though, and it totally depends on who you work for (as with any company).

Cons

-HR processes are not transparent, especially within the TECDP program.

-Some managers do not respect work-life balance. Just because I don't have a wife and kids doesn't mean I want/need to work 60+ hours a week.

Advice to ManagementAdvice

Treat your employees with respect, and they'll respect you back.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Cigna

  1. 1 person found this helpful  

    An enjoyable and satisfying position changed to frustration with frequent workflow changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager  in  Pitts, PA
    Former Employee - RN Case Manager in Pitts, PA

    I worked at Cigna full-time for more than 10 years

    Pros

    I worked as a case manager. In my 'early' years there, I absolutely loved what I did.. outreaching to customers with medical issues who required assistance is obtaining needed health care services. Although all communication was telephonic, I was able to establish excellent rapport with the customers.
    I eagerly accepted the option to work at home. and it was a large savings in transportation costs, and travel concerns during bad weather. My morning commute consisted of carrying my morning cup of coffee from my kitchen upstairs to my office. Cigna provided a generous 'stipend' so I could set up my home office.

    Cons

    Way too many workflow changes proved to make case management very difficult. After the first few years, documentation seemed to take priority over communication with customers, making workloads much more cumbersome and unrealistic at times.
    I found that working from home proved to be a double edge sword. Although supervisory staff always stated they had no expectations other than an 8 hour work day for work at home staff, in order to maintain a feeling of 'keeping current' in documentation, the traditional 8 hour work day no longer existed for me (much to my family's dismay)

    As an employee of a health care company, you would assume to get excellent coverage with reasonable premiums. My family's out of pocket expenses/ deductibles were extraordinarily high with very high premiums.

    Advice to ManagementAdvice

    Don't make so many changes in the workflow process.

    Doesn't Recommend
    Neutral Outlook
  2.  

    International Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE

    I have been working at Cigna full-time for more than 3 years

    Pros

    My manager is very flexible

    Cons

    No room for growth or to make more money

    Advice to ManagementAdvice

    When interviewing to attract new employees, flexibility was promised until you got in the door for most.

    Recommends
    Neutral Outlook
    No opinion of CEO
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