There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

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Good People, Horrible "raises"

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Philadelphia, PA
Former Employee - Anonymous Employee in Philadelphia, PA
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at Cigna full-time

Pros

I worked with many great people at Cigna. They were always willing to mentor and give advice, and help people advance. There were always open jobs all over the world, so there were opportunities to move, if desired or needed.

Cons

Any pay increase that would be associated with advancement is "capped". Suppose you start as an entry-level person, finally get your degree, apply for and get a position a band level higher, and that position's market value is twice what you were making. You will not get paid that market value - they will increase your pay to 70% of the new jobs Market Value, and keep you there, even if you are a high performer. Additionally, there are restrictions on the number of band levels you can advance at one time. In the above scenario, suppose you got a degree, and with your demonstrated experience with Cigna, as well as past work experience, you are qualified for a band 3 position, but you are currently a band 1. Several managers and above would have to sign off on you advancing into that position; this is more work for the hiring manager, and kills the odds of advancing professionally and financially.

Advice to Management

You really need to re-evaluate the policies regarding advancement and compensation. To keep employees at a low market value percent range because the difference between the employees pay when they joined the organization, and the pay for the new job was too much makes employees who worked hard to advance feel used. When upper management says that "It happens to everyone here", and advises that the only way to get paid what I am worth would be to leave the company for 6 months, then come back ... that says a lot.

Other Employee Reviews for Cigna

  1. Good company; set for success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cigna full-time (More than a year)

    Pros

    Great business model, unique solutions for employers, great people

    Cons

    Satellite offices tend to be less up on company initiatives, a ton of competition with other major carries

    Advice to Management

    Stay attune to the advice of ALL of your sales reps and not just the ones who are the top performers. A lot can be learned from those who are grinding it out every day.


  2. Weak company cultural from the inside out.. Inexperienced mid-level managers.. lots of corporate politics. 2.5 Stars

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Greenwood Village, CO
    Former Employee - Consultant in Greenwood Village, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    Pay rate is better here on the corporate side in comparison to mid-level agencies. The name "Cigna" on your resume is reputable and familiar. If hired full-time, take advantage of Cigna's CRG (Colleague Resource Groups), this can help introduce new colleagues and resources to become fully engaged at the company. Cigna's CEO, David Cordani, seems like a genuine leader. He's inspiring. Cigna is a fast-paced environment, and they utilize latest marketing and sales tools in the industry. The brand image of Cigna seen in its current advertising campaigns is looking bold and better from years past.

    Cons

    Lack of a dynamic, young professional workforce probably due to corporate politics and inexperienced mid-level managers. Lack of professional development for employees. From my experience and what I saw on my team, the mandated Development Action Plan (professional development plan) is somewhat of a joke. Manager never kept professional development meetings. Seems like senior manager wanted to move quickly to the top of the ladder and became too busy for lower level direct reports. If you're looking for a technology advanced and innovative company, this may not be the place for you. If you want your ideas heard and supportive management, corporate politics makes this very challenging.

    Advice to Management

    If Cigna's mantra is really GO YOU and something along the lines of "your people are your company's best asset", then mean it and be true to this. Try transforming the company culture within from the inside out and grow advocacy out of your current employees. This is not happening on the inside. Train your mid-level managers to respect, lead, and truly care for their Millennial employees- anyone can be a manager, it takes much more to be a leader. Break the up silos and get rid of the corporate politics. Review your SpeakEasy "resource" to employees- it's outdated and really not for the employee but in place to support and train your managers? Not sure how this will work for the Millennials that will be 50% of the workforce in 2020. Support your Millennial workforce as they are the ones with new ideas that may be able to change and inspire the dying and tough image of the healthcare insurance industry. Hire from the outside based on credentials and experience and not because you had to "fill the position." This is noticed and questions the integrity of senior management.


There are newer employer reviews for Cigna
There are newer employer reviews for Cigna

See Most Recent

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